Ніколай

Nikolay Yevrii

General Manager
Operations Director
Executive Director

Location: Uzhhorod, Ukraine.
Contact Information:
Phone: [відкрити контакти](див. вище в блоці «контактна інформація»);
Email: [відкрити контакти](див. вище в блоці «контактна інформація»).

Profile

Executive-level manager with over 20 years of experience in business management, manufacturing, operations, and commercial teams. Proven track record of building and developing businesses, launching new projects, optimizing business processes, and leading teams of up to 60 employees. Experienced in implementing digital solutions, improving operational efficiency, and delivering measurable business results through operational excellence, process optimization, and strategic leadership.

Education

September 1999 –
June 2004

Uzhhorod National University
Faculty of Physics
Degree: M.Sc. in Physics
Specialization: Quantum Electronics

Additional Education

August 2022 –
January 2023
Full Stack Developer Course – GoIT
Web Technologies, Digital Solutions and Business Process Automation

February – August 2016

Munich Employment Center
German Language Course

August – October 2012

Uzhhorod State University
Entrepreneurship Development Program
Key Achievements
• Led teams of up to 60 employees across manufacturing, retail, and service industries;
• Founded and successfully developed two businesses, building effective operational management systems and scalable business processes;
• Brought a newly established production unit to 100% operational efficiency in 7 months, two months ahead of schedule, by optimizing manufacturing processes;
• Built a multi-channel sales operation including two physical stores, an e-commerce website, five online marketplaces, and a product portfolio of more than 800 SKUs;
• Led a non-profit organization for over 13 years, delivering more than 50 cultural, social, and charitable projects, including a large-scale event attended by approximately 10,000 visitors;
• Implemented business process automation and AI-driven solutions to improve operational efficiency and support digital transformation.

Executive Expertise
• Strategic Leadership: Strategic and operational management, business development and scaling, organizational change management;
• Operations Management: Business process design and optimization, manufacturing operations, project management;
• Commercial & Financial Management: Budgeting, financial control, sales development, negotiations, and strategic partnership development;
• Digital Transformation: Business process automation, implementation of AI-driven solutions, and digital transformation initiatives.

Core Competencies
• Operations Management
• Business Development
• Strategic Leadership
• Project Management
• Process Optimization
• Digital Transformation
• AI Integration
• Budgeting & Financial Control
• Negotiation
• Team Leadership

Professional Experience

May 2023 –
April 2026
CRAS – Retail & E-commerce Business
(Founder & General Manager, Uzhhorod)
Founded and successfully developed the company, building an end-to-end retail and e-commerce business from procurement and product assortment management to multi-channel sales and brand development;
Established and managed a retail network consisting of two physical stores, an e-commerce website, and sales through five online marketplaces (PROM, ROZETKA, KASTA, ALLO, Epicenter);
Directed the company's overall operations, including finance, procurement, inventory management, and team leadership;
Built and managed a product portfolio of 800+ SKUs, organized procurement processes, and developed long-term relationships with suppliers;
Developed the company's pricing strategy, monitored profitability, and optimized product margins;
Implemented the SalesDrive CRM system, centralizing customer, order, and inventory management while automating key business processes;
Led the company's marketing activities, including brand promotion, digital sales channel development, and the creation of the corporate website.

April 2021 – December 2021
Head of Sales
(Fabio, Kyiv)
Optimized the department's sales processes and business operations, improving overall team performance and increasing sales results;
Led and developed a team of 7 Sales Managers, ensuring target achievement, employee development, and effective team collaboration;
Planned departmental activities, developed sales plans, monitored performance, and analyzed key performance indicators (KPIs);
Managed the recruitment, onboarding, and professional development of new employees;
Improved customer relationship management processes and enhanced the overall customer service experience;
Coordinated with the Marketing Department to support product promotion and execute the company's sales and marketing strategy.

October 2020 –
April 2021
Sales Representative (Call Center)
(Fabio, Kyiv)
Provided customer support and conducted telephone sales of the company's products;
Consistently exceeded sales targets and ranked among the top-performing Sales Representatives;
Developed a telephone sales script that was successfully implemented across the department;
Delivered high-quality customer service by handling customer inquiries, requests, and maintaining client relationships;
Promoted to Head of Sales after just six months, recognizing outstanding sales performance and leadership potential.

January 2015 – September 2017
Founder & Managing Director
(Master-Visa, Uzhhorod)
Founded and successfully developed a visa consulting company specializing in Schengen visas and immigration documentation;
Directed the company's overall operations, leading the team and managing the complete client service process from initial consultation to document submission;
Designed and implemented efficient document preparation and verification processes in compliance with consular and immigration requirements;
Achieved a 98% application approval rate by maintaining high service quality standards and effective process control;
Expanded the client base and established long-term partnerships, generating a consistent flow of new clients through referrals.

July 2013 – September 2014
General Manager & Security Consultant
(GRAND Poker Club, Berehove)
Managed the day-to-day operations of the venue, ensuring the efficient performance of all departments;
Supervised a team of 6 employees (4 dealers and 2 waitstaff), overseeing recruitment, onboarding, training, and daily coordination;
Maintained high standards of customer service while resolving operational issues, customer complaints, and other complex situations;
Ensured compliance with internal procedures, gaming regulations, and security policies, preventing fraud and operational risks;
Conducted CCTV investigations and internal reviews to resolve disputes and support security operations;
Coordinated cross-functional teams to ensure smooth and efficient day-to-day operations.

October 2012 – February 2013
General Manager & Security Consultant
(XO Casino, Chișinău)
Managed the day-to-day operations of the casino, ensuring effective coordination across all departments;
Supervised dealers, waitstaff, and operational personnel, maintaining smooth and uninterrupted gaming operations;
Maintained high standards of customer service while resolving customer complaints, operational issues, and other complex situations;
Ensured compliance with internal procedures, gaming regulations, and security policies, minimizing fraud risks and operational incidents;
Conducted CCTV investigations and coordinated with the security team to resolve disputes and investigate security-related incidents;
Participated in recruitment activities and ensured compliance with corporate policies and operational standards.

November 2010 – December 2011
Production Supervisor
(Ungwire, Uzhhorod)
Led a newly established production unit of approximately 60 employees, achieving 100% operational efficiency in just 7 months, two months ahead of the planned schedule through manufacturing process optimization;
Managed day-to-day production operations, ensuring production targets, quality standards, and delivery deadlines were consistently met;
Supervised a team of 60 production employees, coordinating activities between production and supporting departments to maximize operational efficiency;
Participated in the implementation and continuous improvement of manufacturing processes, increasing productivity and product quality;
Monitored production performance and quality indicators while organizing employee training, onboarding, and skills development.

October 2009 – March 2010
SMT Equipment Technician
(Jabil Circuit Ukraine Limited, Uzhhorod)
Ensured the continuous operation of Fuji SMT production lines by performing preventive maintenance, diagnostics, troubleshooting, and equipment repairs;
Maintained the operational reliability of approximately 20 production machines, minimizing downtime and supporting uninterrupted manufacturing operations;
Analyzed equipment failures, identified root causes, and implemented corrective actions to improve equipment reliability and performance;
Contributed to continuous improvement initiatives aimed at increasing manufacturing efficiency and optimizing equipment performance.

February 2007 – March 2020
President
(Live Sound Cultural Association, Uzhhorod)
Founded and led a non-profit organization for over 13 years, delivering cultural, social, and charitable initiatives;
Successfully organized and managed more than 50 events, including charity concerts, festivals, conferences, and corporate events;
Managed the complete project lifecycle, including fundraising, budgeting, stakeholder negotiations, contractor coordination, and event execution;
Led the organization's team while coordinating the work of partners, volunteers, sponsors, and external contractors;
Organized a large-scale charity event attended by approximately 10,000 participants.

Languages

Ukrainian — Native
English — Intermediate (B1+)
German — Elementary (A2)
Hungarian — Elementary (A2)
Slovak — Basic (A1)
Czech — Basic (A1)
Russian — Native