Вікторія

VIKTORIIA SADOVSKA
tel. [відкрити контакти](див. вище в блоці «контактна інформація»)
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Trebarwith
Higher Trehaverne
Truro
TR1 3RJ

After 10 years in sales and successful managerial experience at Vodafone Ukraine, I came to learn that
my biggest passion is to work with people. It charges me. This is my very personal way of changing the
world for the better – through a smile, active listening, understanding the other, or how corporate
world would call it through providing impeccable service. Learning my best from a big company, I
have now finally set on a personal journey to find a job that would resonate with my heart.
WORK EXPERIENCE__________
Internship at ‘Bread & Butter’ Coffee Shop, Truro, UK 05/2022 - now
Learning about hospitality business and the Coffee Industry

Personal Assistant to CEO 02/2022
Lviv, Ukraine
• Assist in the management and organization of the CEOs calendar
by scheduling appointments, meetings, engagements, and daily
activities, including running errands;
• Perform variety of office and personal errands;
• IT Recruitment: screening resumes according to basic
requirements, schedule interviews, conduct interviews;
• Carrying out specific projects and research;
• Being involved in decision-making processes;
• Deputizing for the manager, making decisions and delegating
work to others in the manager's absence;
• Restaurant business development: planning and executing
Chinese-themed events in a restaurant;
• Coordinating the hosting of in-house events;

Store Manager at Vodafone Ukraine 12/2018 – 10/2020
Chervonohrad, Lviv region, Ukraine
• Launching the store from scratch: preparation of the office
building, recruitment of the team, long-term planning of the
operations based on the local context;
• Building monthly sales strategies:
• Responsible for administrative and operational processes and
reporting;
• Team training and building;
• MEL activities;
• Regular market assessment;
• Communication and cooperation with various company
departments;
• Clients satisfaction assessment;
Awards: Regular top places in service provision and sales volumes in the
whole region

Vodafone Flagman Store Expert (based on the national competition)
11/2015 – 08/2018
Kyiv, Ukraine
 • Active sales;
• Provision of company services for VIP clients;
• Assisting to store director;
Awards: Best store expert of 2017
MTC (Vodafone) Call Centre Operator 05/2011 – 11/2015
Lviv, Ukraine
• Call sales and clients consulting;
• Trainings for new operators;
• Development of workshop and business cases for learning;
• Initiator and manager of a new project on clients feedback;
Awards: three times Best Operator of the Year

EDUCATION__________
BA and MA in Environmental Engineering with Distinction 09/2005 – 12/2010
Faculty of Ecology and Environmental Protection at the Lviv Polytechnic
National University
TRAININGS __________
Internship at ‘Svit Kavy’ Coffee Shop and Restaurant, Lviv, Ukraine June 2021
(learning about coffee business and services)
Social training program ‘Children and me’ at Lviv Education 02/2021 – 05/2021
Foundation, Lviv, Ukraine
(learning specifics of working with children with special needs)
Local training ‘Active Citizens’ at British Council February 2021
(gaining skills, expertise and practice in sustainable social development,
intercultural dialogue, social action planning and community
networking)
Corporate Vodafone Trainings: Throughout 05/11
Technology for effective sales, Presentation skills & feedback culture, – 10/20
Teambuilding, Stress management, Client orientation, Dealing with
conflicts

VOLUNTEERING__________
Charity Fair ‘Save Ukrainian Children’ (help for Ukrainian children affected by 06/2022
the War in Ukraine, 2022)
Organization of charity fair in Truro, UK
Charity Fund ‘Anna-Mariia’
Various help upon needs 10/2019 - now

Charity Fund ‘Tabletochky’ (help for children with cancer) October 2015
Organization of charity market

LANGUAGES
Ukrainian (native), English (advanced),
Polish (elementary), Russian (fluent)

REFERENCES

Kateryna Klymko Head of Operations in the Western Region, Vodafone, Ukraine
tel. [відкрити контакти](див. вище в блоці «контактна інформація»)
Pavlo Chudopalov Head of Store in Kyiv, Vodafone, Ukraine
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Viviana Schaller Founder at IT company “SkillSquare”, co-founder at Chinese restaurant
“Boba&Black” in Lviv, Ukraine,
tel. [відкрити контакти](див. вище в блоці «контактна інформація»)