Павло

Pavlo Zhuk
PERSONAL INFORMATION PROFESSIONAL CAREER

Date of birth: Contact center operator at VST Bank
June 29, 1997 15 October 2024 – Present
Mobile: [відкрити контакти](див. вище в блоці «контактна інформація»);
Email: [відкрити контакти](див. вище в блоці «контактна інформація»); Provide customer support via phone, chat, and email.
Handle inquiries and resolve issues related to bank products
and services.
Work with internal databases and CRM systems.
PROFESSIONAL SKILLS
Junior Auditor (Banking Sector) at KPMG
28 September 2023 – 23 August 2024
-Analysis of banking activities Analyzed business processes related to lending, deposits,
-Microsoft Excel (including Power and risk management.
Pivot) Tested internal controls and ensured compliance with
-Customer service and CRM systems regulatory standards.
Assessed financial conditions of enterprises and evaluated
credit risks.
PROFESSIONAL Conducted cash and ATM inventories.
INFORMATION -
Retail Business Manager at Kredobank
20 November 2021 – 29 August 2022
Highly motivated and responsible
Cashier operator at PrivatBank
professional with strong analytical 01 February 2021 – 01 November 2021
skills and the ability to process large
volumes of information efficiently. Consumer Lending Specialist at A-Bank
09 January 2020 – 31 February 2021
Excellent communication and
teamwork abilities, with experience in
customer service, auditing, and retail
banking operations. EDUCATION

Lviv Polytechnic National University
HOBBY Institute of Economics and Management. Specialization:
Accounting and Taxation 2022-2024;

- Street photography; Ivan Franko National University of Lviv
- Game translation; Faculty of Economics. Specialization: Finance, Banking, and
- Video editing; Insurance 2018-2020;
- Reading Books
Lviv Cooperative College of Economics and Law
Specialization: Finance, Banking, and Insurance, 2015-2020;