Контактна інформація

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/9741969/

Досвід роботи

Personal assistant

з 01.2026 по 08.2026 (8 місяців)
Roofing company, Remote (Construction, architecture, interior design)

- Provided day-to-day administrative and executive support across roofing, construction, and land management operations.
- Managed calendars, schedules, appointments, meetings, reminders, and follow-ups to support efficient business operations.
- Coordinated communication with clients, contractors, vendors, and internal team members through email and digital communication platforms.
- Managed customer inquiries, lead follow-ups, appointment scheduling, and general client support.
- Maintained and updated company websites, including adding new content, editing existing pages, updating service information, and ensuring information remained accurate and relevant.
- Researched, wrote, and published blog articles and website content to support SEO, customer education, brand visibility, and lead generation.
- Assisted with website content planning and identified opportunities to improve online presence and user engagement.
- Managed social media activities, including content planning, creation, scheduling, posting, and engagement.
- Supported Facebook/Meta advertising activities through campaign coordination, content preparation, and monitoring.
- Conducted market, competitor, and industry research to support marketing, business development, and operational decisions.
- Drafted professional emails, business correspondence, reports, and other company documentation.
- Organized digital files, business records, contacts, and documentation to improve accessibility and workflow efficiency.
- Monitored outstanding tasks and followed up with relevant stakeholders to ensure deadlines and commitments were met.
- Supported lead generation and business development initiatives by researching prospects and maintaining follow-up activities.
- Created visual and marketing materials using Canva and supported the company's overall digital branding.
- Utilized Google Workspace, Gmail, Google Calendar, Canva, Meta Business Suite, website management platforms, and other digital productivity tools to manage administrative, marketing, and content-related responsibilities.
- Managed multiple priorities independently in a remote, fast-paced environment while supporting two businesses across different operational areas.

Procurement manager

з 09.2024 по 04.2026 (1 рік 8 місяців)
HVAC Heating, Remote (Public and business services)

- Coordinated procurement activities during Chinese business hours, engaging manufacturers and managing follow-ups on goods orders and production.
- Tracked logistics operations from manufacturing to delivery at the central warehouse, ensuring smooth supply chain operations.
- Utilized EasyCargo 3D to plan and optimize container layouts prior to loading, maximizing efficiency and reducing costs.
- Prepared commercial invoices and packing lists for shipping, ensuring compliance with international shipping requirements.
- Managed purchase orders (POs) and created expense forecasts to align procurement with budgetary goals and operational needs.
- Collaborated with inventory forecast planners to determine required quantities and executed purchase orders with Chinese manufacturers.
- Oversaw all procurement processes in China, including pre-manufacturing orders, manufacturing support, and drop shipping products directly to customers.
- Monitored production cycles to ensure seamless procurement and on-time delivery to the central warehouse or customers.
- Worked closely with the operations engineer to resolve technical inquiries and maintain product quality during manufacturing.
- Leveraged manufacturing planning expertise to forecast production part quantities and prevent supply chain disruptions.
- Assisted with shipment scheduling, ensuring goods were prepared for drop shipping or delivery via the logistics team.

Air Export Operantions Manager

з 02.2024 по 06.2024 (5 місяців)
Regent Logistics | USA, Remote (Transportation and logistics)

I'm a professional with extensive experience in the following:
• Handling international logistics matters related to international freight forwarding, shipping lines & courier companies. - Air Import & Export with USA, INDIA, CHINA, UK, TH, NL, ID, SG, IL
• Warehousing and Distribution, 3PL Management, Product Labeling, Carton and Pallet Labeling.
• Production Planning at Supplier End, Procurement, Payments to Suppliers, Pre-Shipment
• Supplier Relationship Management
• Cargo Booking with Shipping Lines, Airlines, and Consolidators.
• Documents such as SLI, Bill of Ladings, TSA, Cargo Manifest, Commercial Invoice, Packing List, RC, POD, MAWB & HAWB, and AES
• Constantly Monitors Shipments from Pick-up until Cargo delivery.
• Classification of Tariff Code.
• Preparation of Rates and Quotation
• Import and export compliance
• Warehousing and deliveries management
• Expert in data entry operation and Data Scraping (Company Name, Address, Email, Phone Number... etc.)
• Trucking: experience with Load Manager, Sylectus, Primus, ECOship, ShipRite.
• CargoVan, Box truck, and Reefer truck dispatching.
• Outbound and Inbound domestic trucking such as FTL and LTL
• Use of operational software like; ClickUP, Hubspot, cargOne, Schneider, Efreight, Webcargo, gofreight, 7lfreight, CargoMART, Paycargo

Order Processing Manager

з 03.2023 по 11.2024 (1 рік 9 місяців)
Furniture Outlet, Remote (Public and business services)

Skill sets while performing the role:

- Managed and processed over 500 customer orders, demonstrated proficiency in DTC e-commerce operations, and effectively utilized Odoo CRM and ERP software to ensure efficient tracking and documentation, facilitating seamless customer interactions, logistics, and shipments.
- Collaborating with 3PL partners and last-mile delivery providers to negotiate favorable terms and optimize delivery methods, resulting in cost savings and improved logistics efficiency.
- Proficiently generating Bills of Lading for US-wide and local freight, streamlining the handling of national customer shipments, and enhancing overall supply chain operations
- Leading cross-functional initiatives to enhance customer satisfaction, optimize supply chain processes, and achieve operational excellence
- Acting as a key point of contact, delivering responsive customer support by answering incoming calls, addressing inquiries, and promptly resolving issues, showcasing exceptional interpersonal communication skills
- Proactively monitoring logistics performance and cost metrics, utilizing data analytics to track efficiency, identifying areas for improvement and cost optimization
- Conducting training sessions for new team members, covering general processing information, logistics operations, fraud prevention, and crisis management.

Dispatcher / customer services rep

з 11.2021 по 06.2023 (1 рік 8 місяців)
Appliance repair company, USA, Remote (Public and business services)

My responsibilities as a customer service representative/dispatcher included:
- answering customers' questions
- resolving problems
- booking appointments
- ensuring customer satisfaction
- attending to inbound and outbound calls
- communicating company interests and policies to customers.
- dispatching technicians for repairs

Освіта

vinnystia national medical university

Medicine, Vinnytsia
Вища, з 2018 по 2024 (6 років)

Додаткова освіта та сертифікати

computer course

2017,8 months

Знання і навички

• Communicability
• Skype
• Fast typing
• Google
• Competent oral and written language
• Data entry
• MS Excel
• Google Sheets
• MS Office
• Organizational skills
• Ability to work in multitasking mode
• Documentation management
• Freight transportation
• Dispatching of transport
• Graphic design
• Management of CRM
• Procurement management
• Purchase of goods

Знання мов

Англійська — вільно

Додаткова інформація

Freight forwarder, Dispatcher, order processor/fulfillment, and customer support representative are all positions I've held in the past.

I am committed to contributing positively as both a team member and an individual to ensure complete client satisfaction.

Thank you for considering my resume.

Here is a Link to my workfolio: https://faithu.notion.site/workfolio-faith