Віктор

Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/1229435

Досвід роботи

CCO (Head of Sales, Support and Customer Success)

з 06.2017 по нині (6 років 10 місяців)
SpySERP, Remote (IT)

Managed Sales, Support, and Customer Success departments operationally.
- Created onboarding and new user training processes.
- Built an auto-sales funnel using product tours and "how-to" videos.
- Organized lead-generation processes with partners and educational courses.
- Implemented weekly and monthly SaaS metrics.
- Managed external contractors.
- Increased trial conversion rate by 35%.
- Decreased churn rate to 30%.
- Increased ARR (annual recurring revenue) by approximately 40% per year.

Commercial director

з 12.2011 по 05.2017 (5 років 5 місяців)
Digisky, Киев (Marketing, advertising, and PR)

Created Digital Signage needs through public performances, training, and webinars.

Attracted vendors like Samsung and Panasonic to the lead generation process.
Signed contracts with key customers including UKRSIBBANK, Puma, Bomond, Colin’s, Synevo, etc.
Implemented Project Management, and Customer Relationship Management.
Increased profits during the crisis (2013-2014)
through additional sales, content creation, and technical support.
Built sales department from scratch to $1.5M.

Освіта

V. N. Karazin Kharkiv National University

School of Mechanics and Mathematics, Kharkov
Вища, з 1998 по 2003 (4 роки 10 місяців)

Diploma: Master degree in mathematics.

Додаткова освіта та сертифікати

MPA Academy on Lifelong Learning, «Time managment»

2006, 3 days

Business-Harmony, "Distribution in practice"

2005, 3 days

Interregional Center "Premier Pro", «Sales Manager»

2003, 2 weeks

Знання і навички

Знання мов

Англійська — вище середнього

Додаткова інформація

Successfully organized and managed multiple conferences, attracting key industry leaders and stakeholders to share experiences and expertise.
Won tenders against competitors with higher bids, demonstrating strong negotiation skills and the ability to provide unique value propositions to clients.
Achieved sales success even during challenging economic times, successfully closing deals and meeting targets despite client budget constraints.
Successfully developed and implemented additional sales channels, resulting in increased revenue and business growth.
Advanced from a sales manager role, gaining a comprehensive understanding of sales processes and strategies, which allows me to provide unique insights and expertise.
Conducting paid consultations for sales department managers and business owners, providing valuable advice and expertise in sales management and strategy.