Олександр

Alexander Sergeevich Bezugliy

Contacts
Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)
Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
Telegram: https://t.me/bright_sunset_92
Age: 30
location: Ukraine, Dnipro
Work Experience:
“Smart-Land” – Account manager
Work period – (2020 – 2023).
"The company is an integrator of enterprise process automation systems. Smartland's modular online system allows you to remotely manage an agricultural enterprise, monitor equipment operation parameters, soil condition and document flow."

• Consulting and customer support;
• Conducting online and offline meetings with clients;
• Prompt order processing;
• Finding the best ways to solve problems for the client;
• Participation in the development and implementation of new projects;
• Maintaining a register of contracts, ensuring their availability;
• Communication with the accounting department, production, warehouses, ensuring the availability of documents;
• Control of payment for executed documents;
• Submission of information on product prices to information portals;
• Carrying out returns;
• Developing and maintaining the customer base and realizing the company's goals;
• Ensuring an effective communication process with foreign clients;
• Consulting and supporting clients in resolving issues related to the company's products and services;
• Maintaining documentation and reporting on the work done with clients in the CRM system;
• Working with product requirements, preparing test cases, executing tests, registering and retesting defects, reporting;
• Communication with the designer, software customer, and developers.
Achievements:
• During the year, I increased the number of active clients by almost 35%;
• Implemented many ideas into the system;
• I took an active part in the development of the mobile application;
• I am proud that none of my clients were disappointed with the result;
• I formed a personal database that I transferred to the company.

“Smart-Gid” – System Administrator
"A platform created in cooperation with agricultural producers of various specializations and sizes. An online farm management system."
(After a year of active work, he moved to SMART LAND).
Work period – (2019-2020).

• Received and processed requests from users;
• Provided technical support to users remotely or on-site;
• Provided advice to users;
• Regularly informed users about the progress of their requests;
• Conducted initial diagnostics and troubleshooting of problems;
• Trained clients to use the platform remotely and developed a guide;
• Actively promoted the company on all social networks.
Achievements:
• After a year in that company, I was promoted and moved to a very similar company that allowed me to realize all my ideas;
• I was focused on optimizing the company's work, which was very noticeable later;
• Developed several useful guides;
• I was actively involved in improving the platform.

Engineer
“Fregat” Company (fregat.com)
"Fiber optic network engineer"
Period of work (2014-2019).
• I maintained and was engaged in the installation and launch of Internet systems;
• Reported on the work performed;
• Coordinated the construction of optical lines;
• Operated the network and maintained their performance;
• Emergency restoration work;
• Quality control of scheduled maintenance work on the existing network;
• Maintained and monitored regional databases, worked with the SRM.
Education
Prydniprovska State Academy of Civil Engineering and Architecture (Dnipro). Specialty: "Engineer of lifting and transporting machines and equipment", (full-time education, master's degree).
Languages
• English ( B1 level but improving );
• Ukrainian;
• russian.
Hard Skills
• Understanding the algorithm of working with new clients and supporting existing ones;
• Ability to work with negative feedback;
• Ability to find new clients;
• I have experience of participating in exhibitions, before the war I participated in all regional events, which proved to be very successful;
• Copywriting;
• Video editing (participated in the creation of commercials);
• Understanding what the "customer" wants;
• Ability to work with mechanical and electrical tools.
Computer knowledge
• html, CSS;
• Javascript (at the initial level);
• Microsoft Word, Exel, Power Point;
• Slak, Discord, Skype, Google Meet, Zoom, WhatsApp, TeamViewer; AnyDesk, 1c, Bitrix 24;
• Adobe Photoshop, Indesign (intermediate).

Soft skills
• Ability to listen;
• Communication skills;
• Critical thinking;
• Stress resistance;
• Creativity;
• Ability to work in a team;
• Ability to adapt;
• Self-organization and self-discipline.
Interests and hobbies
• Basketball (candidate for master of sports);
• Gym (was engaged in weightlifting for some time);
• Learning English;
• I love to travel (before the war I set goals of which countries I want to visit);
• Bicycle (I like to ride long distances in my free time);
• Running (when all the gyms were closed during the "Covid", I was fond of running "Marathon");
• I like to read various interesting articles on various topics.