Катерина

Kateryna Lipinska
Belyaeva 7/1, flat 30, Kropyvnskyi, Ukraine

- ­[відкрити контакти](див. вище в блоці «контактна інформація») - [відкрити контакти](див. вище в блоці «контактна інформація»)
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Professional summary
As a customer service representative, I was responsible for addressing customer needs and ensuring they had a positive experience. I tried to use my skills, such as active listening, problem-solving, communication and empathy. After that, I came to the UK and started my first job here as a Production operative, there, my main responsibility was ensuring customers orders were fulfilled. In present I am working as support operator on warehouse operative Zara brand. This job from UK developed me all the useful skills for warehousing, dealing with customers.

Work history
• 2017-2020
support manager at store "Joom", Ukraine
• 03.2021-07.2021
support manager at bank "Privat Bank",Ukraine
• 12.2021-07.2022
operator/packer at farm "Barfoots", Bognor Regis, UK
• 10.2022- now
Support operator at store "Zara", agency Tipngo, Northampton, UK

Soft skills
• sociability, responsibility, time management, conflict resolution, critical thinking, openness, teamwork, empathy, honesty, desire to learn, have self-motivated.

Hard skills
• good computer skills, English language B2, Ukrainian/Russian languages native speaker.

Education
• 2006-2017
Gymnasium of new teaching technologies
• 2017-2021
Flight academy of the National Aviation university, Bachelor. ( Kropyvnytskyi, Ukraine)
Faculty - management of international air transportation.