Михайло

MYKHAILO DUZHEV
JUNIOR CONTENT
MANAGER/EDITOR
Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)
E-mail: [відкрити контакти](див. вище в блоці «контактна інформація»)
Telegram

ABOUT MYSELF
I am a young motivated specialist with a great desire to learn new things and
consolidate my knowledge, so I am ready to develop in this field and acquire new
skills, I am a quick learner, responsible and ready for challenging tasks.

EDUCATION EXPERIENCE
Ivan Franko National
University of Lviv - master of Hotel administaror
law (October 2022 – January
Capsule hotel Constelattion 89 | Jule
2024) 2022- nowadays
SKILLS work with guests, including foreigners
HTML/CSS maintaining guest data
Scrum/Agile working with property inventory tables.
TestRail communication with guests on social
Jira media and booking services
Postman
Call centre operator
LANGUAGES Adelina Outsource | January 2020 - Jule
2022
ENGLISH - B1
advising customers on the product
ADDITIONAL COURSES assisting customers in making technical
AND TRAINING adjustments to purchased goods
Filling in and storing product and customer
IT School GOIT (March 2023- June
data in databases
2023) - specialisation QA Manual
Experience in CRM system
Attorney's firm “Brykar” (February
2023 - May 2023)
Internship at Lviv City Council under
the First Career Step programme
(September 2021 - November
2021)