Каріна

Profile

Dedicated account manager with vast experience providing customers with
exquisite assistance to fulfill any requirement. Commited to providing a
comprehensive support with the ability to lead effective teams in attaining
profit improvement. Proven capability to establish and maintain excellent
comunication with clients. Adept in general accounting, finance
transactions, selling a product and creating the quotations. Demostrated
accuracy in implementing track record when asseting the users needs and
creating appropriate plans to best address their needs. Open-minded,
flexible, recognized for providing heartfelt support for clients, always
hunting ways for self-improvment and the most charismatic.

Education

KARINA Bachelor of Manager of Office
Administratioon - Office 9/2020-6/2023

STATSENKO Administration
College of Service and Design - Bila Tserkva,
Ukraine

CUSTOMER SUPPORT Manager of Office Administratioon Degree - B+

EXECUTIVE
Work experience

CONTACT Customer Support Executive 6/2023-1/2024
Al-Arabiya Group - Dubai, United Arab
Birthdate: 02/07/2005 Emirates
Worked with various international companies from all over the world
[відкрити контакти](див. вище в блоці «контактна інформація») to meet and complete their requirments.Provided regulated guidance
in procedures of opening/renewal/cancellation of all kinds of
[відкрити контакти](див. вище в блоці «контактна інформація») Visas(Employment, Investor and Dependent), renewal, cancellation and
amendment of the Trade License which rquires being aware of the UAE
Anatoliya Solovianenka 32 laws.In addition, I was in a constant comunication with company's
[відкрити контакти](див. вище в блоці «контактна інформація») Bila Tserkva(Kyiv clients, were able to come up with various sorts of solutions to keep
region) Ukraine
them positive.
In addition, I was in a constant comunication with company's clients,
Languages were able to come up with various sorts of solutions to keep them
Ukrainian Native positive.I'm a multitasked person, had over 400 companies that I was
assisting.For instance, I handled 32 Employment Visa opening for one
English Fluent
company, as well as Renewal of their License(at the same time) in the
Russian Native course of 2 months.
For instance, I handled 32 Employment Visa opening for one company,
as well as Renewal of their License(at the same time) in the course of 2
months.My resosibilities also included: working direclty with the
goverment entities, keeping track of the applications, processing
documents.Serving clients in addressing their needs in the best way
possible - is my priority.
Skills

Communication
Skills

Troubleshooting
Skilles

Multitasking Skills

Marketing
Strategies

Keeping track of
the applications

Sales Skills

Negotiation Skills

Hobbies

Gym
It helps to keep my body in shape, makes me disciplined, wholesome
in advance.

Stretching
It's for my heatlh, mind and soul.
The thing that shooths my mind and makes me feel relaxed.

Reading
Sharps your brain.
You are what you read.

English lessons
I adore talkig with my teacher about an abundance of topics.
Also, though I know the language on a high level - doesn't mean I have
to stop practicing.

Languages

Ukrainian Native

English Fluent

Russian Native

Belarusian Middle