Alexander

Alexander Grover
Lviv, Ukraine | [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація»)

Professional Summary
• Experienced Sr. Project Manager and Account Manager, working in the software sector.
• Managed and grew accounts of over $1M per year in Europe.
• Experienced with contracts, C-level negotiations, and up-selling IT services in a corporate setting.
• PMI Certified as a PMP and ACP with Six Sigma Blackbelt experience.
• USA & Norwegian citizen with Ukrainian residency and FOP. Able to travel abroad.

Work Experience
Restack.AI: Client: Relevate Health in OH, USA
Sr. Project Manager & Account Manager | February 2023 – Present
● Led a 30-member team at Relevate Health for the delivery of the Ele Customer Data Platform by
facilitating collaboration across diverse functional teams to enhance project outcome:
○ Led the development of a Customer Data Platform, which combined 17 different data sources
into one system, acting as a single source of truth.
○ Managed a $3M budget by optimizing resource allocation to ensure cost-effective delivery
○ Held workshops and hackathons to resolve complex technical challenges: building and
engaging the cross-functional team.
● Landed numerous small IT projects and contracts through networking, developing Web3, AI, and data
analysis applications with Ukrainian partners in Lviv.

Epam: Everest Insurance in CT, USA
Sr. Project Manager | August 2022 – January 2023
● Leveraged change management expertise to direct the migration of on-premises data to Azure Cloud
infrastructure using Databricks within a SAFe environment to enhance scalability and flexibility
○ Dual role as Sr. PM and Scrum Master: Recruited the 8-person project team consisting of
SMEs, developers, business analysts, and testers, working with Infosys and the client.
○ Developed the project plan, and set up Jira and Confluence page with standards for the Raw,
Harmonized, and Curated zones (Databricks).
● Coordinated and delivered weekly financial and status (RAG) report IAW with PMI standards.
● Managed the commercial relationship, recruiting, and upselling of additional services.

Cognizant | Oslo, Norway
Sr. Project Manager | October 2019 – June 2022
● Executed M&A integration initiatives in Corporate Security as Senior Project Manager by orchestrating
the seamless migration from on-premises setups to cloud-based architecture
● Supervised a $2M project budget as Scrum Master within a SAFe environment for the Nodes Energy
platform project, coordinating cross-office activities between Amsterdam and Oslo offices: QA, Dev, &
Releases.
● Managed the budget, commercial relationship, MSA, and project contracts with a Dutch client.

Aptic AS | Oslo, Norway
Account Manager | August 2018 – September 2019
● Directed monthly account responsibilities with a $150K/month financial scope by fostering growth within
current accounts and leading initiatives to explore untapped opportunities in the customer backlog.
● Provided a platform for informed discussions and consensus-building by facilitating communication
between clients, stakeholders, and the development team to improve decision-making
● Achieved project milestones by implementing Agile frameworks and fostering synergy within the
Warsaw nearshore team, consisting of three developers sourced from Miratech
Freelance | Oslo, Norway
Technical Project Manager | April 2017 – August 2018
● Elkjøp: Safeguarded personal data by managing the implementation of GDPR and permission pages,
ensuring regulatory compliance
○ Streamlined project management processes by integrating Jira with Bitbucket to connect coding
work with user stories.
○ Hosted discussions with MSFT on using Azure to migrate on-premise data.
● Created a US marketing plan for NoFence – a Norwegian IOT company.

Evry Card Services | Tietoevry | Oslo, Norway
Program Manager & Key Account Manager | July 2013 – March 2017
● Recruited and developed a team of 15 software and systems engineers across four locations for a code
renewal project: converting to software as a service & cloud-based solutions to meet customer needs.
● Developed and delivered the Secana Credit Card Fraud Monitoring Software, distributed as a service
and license across Northern Europe, serving over 110 banks.
● Maximized customer satisfaction by conducting routine meetings with license and service customers to
collect enhancement requests and address bug reports.
● Managed a €1.2M annual budget and KAM for SEB, Swedbank, Nordea, and Sixt Payment Systems.

BlackRock | Wilmington, DE, USA
Systems & Software Engineer | November 2010 – April 2013
● Directed data quality initiatives as a Data Quality Manager, aggregating and verifying critical economic
data: 10,000 data points from 300 vendors to enable portfolio risk analysis valued at over $10T daily
● Formulated innovative solutions in collaboration with the offshore team by conducting an in-depth
analysis of technology and data issues (log review) to identify and address inefficiencies
● Diagnosed and troubleshot issues by utilizing job automation tools, production logs, Perl scripts, CRON
jobs, and SQL queries to implement rapid solutions.

Skills
Software Development Lifecycle, Sprint Planning, Program Management, Account Management, Financial
Modelling, Contract Negotiation, Pre-Sales, Budget Management, Change Management, Consulting,
Leadership, Risk Management, Interpersonal, Oral, and Written Communication

Technologies
Programming Languages & Technologies: Python, Perl, SQL, Azure, AWS & GCP
Tools: CRON jobs, Informatica, Databricks, Chat GPT, Google Analytics
Project Management Tools: Microsoft Project, Azure DevOps, Jira
Frameworks & Libraries: Vue.js, Elixir-Phoenix, React.js

Education
Master of Business Administration (MBA) | The University of Illinois
Bachelor of Science in Nuclear Engineering (BSNE) | Kansas State University

Certifications
Project Management Professional (PMP) | Project Management Institute (PMI)
Google Project Manager (equivalent to CAPM) | Coursera
Certified ScrumMaster (CSM) | Scrum Alliance
Agile Certified Practitioner (ACP) | PMI
Lean Six Sigma Blackbelt (GE Course) | Sears Holding Corporation