Контактна інформація

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Досвід роботи

Project manager

з 07.2023 по 10.2023 (4 місяці)
British builder's, Lviv (Telecommunications and networking)

British Builders – Dispatch & Project Manager and customer representative
Location

Key Responsibilities:

Coordinated daily scheduling of maintenance teams for plumbing, electrical, carpentry, and other home repair services across multiple client sites.

Dispatched technicians efficiently, ensuring optimal route planning and adherence to service timeframes.

Managed project timelines from initial client request to completion, maintaining clear communication between customers, tradespeople, and management.

Oversaw procurement of materials and ensured timely delivery to job sites.

Tracked job progress, resolved scheduling conflicts, and handled urgent service requests with minimal disruption to ongoing projects.

Maintained records of work orders, invoices, and service reports in company systems.

Key Achievements:

Increased scheduling efficiency by 90% through improved routing and dispatch procedures.

Successfully managed multiple concurrent maintenance projects

Reduced emergency call response time through proactive planning.

Enhanced customer satisfaction scores through consistent follow-up and issue resolution.

Skills Used:
Project Coordination | Team Scheduling | Route Planning | Client Communication | Vendor Management | Problem-Solving | Time Management



i am also open for new experience in the truck dispatch

Знання і навички

• Adaptability
• Communicability
• Initiative
• Good diction
• Online teaching
• Teaching for children and teenagers
• Confidence
• Teaching for adults
• Quizlet
• Conducting individual classes
• Conducting group classes
• Honesty
• Teaching for preschoolers