Svyatoslav

EXPERIENCE
Link Builder
PANEM Agency | 2024
Off-site optimization: Donors selection, Outreach,
Content generation, Resource management

Project manager
D&D Agency | 2023
Presale process, Requirements collection, Retention
Resource management, Deliverables quality control
SVYATOSLAV Stakeholder management, Crisis management

VIZNYY
Documentation: Project briefs, Charters, Comm. Plans

Administrative activity manager (Team Leader)
PROJECT MANAGER MSV Multicall, Lviv | 2018 - 2023
Management of a team of 15 people (8 in Lviv and 4 in
Italy, 3 in Spain), planning, executive quality control
Solving complex cases, crisis management
CONTACTS Work with documentation
Communication with foreign partners and clients
[відкрити контакти](див. вище в блоці «контактна інформація»)
Selection and training of personnel
[відкрити контакти](див. вище в блоці «контактна інформація»)
Customer experience manager
Lviv MSV Multicall, Lviv | 2016 - 2018
Consulting clients
Analysis of the quality of goods and services
Statistical monitoring
PERSONAL QUALITIES Organization and control of orders
Logistic management (FedEx, UPS, GLS, DHL, SDA, BRT,
Responsible TNT), GSPED logistics system
Communicative Use of various e-commerce and administration platforms:
Leader ReplyOne, Kooomo, Gigant, Neo, Vas. 5
Purposeful Work with documentation
Optimistic
Enterprising
EDUCATION
I find effective solutions
I can react quickly DIGITAL MARKETING course
GENIUS space |2024
SEO course
LANGUAGE SKILLS PANEM DIGITAL SCHOOL | 2023 - 2024

Ukrainian C2 "IT PROJECT MANAGEMENT" course
Projector | 2023
English C1
Italian C2 "PROJECT MANAGEMENT ESSENTIALS" course
Russian C2 RedCamp | 2023

"PROJECT MANAGEMENT" course
SKILLS GENIUS space | 2022 - 2023

Planning Bachelor degree in Modern literatures and languages
Budgeting University of Cassino and Southern Lazio, Cassino (Italy)
Team management 2012 - 2016

Risk management Erasmus
Communications University of Jyväskylä, Jyväskylä (Finland) | 2013
Analytics
Economics and management
Self-management University of Rome Tor Vergata, Rome (Italy)| 2010 - 2012