Тимур

TYMUR TYTARENKO

Mobile: [відкрити контакти](див. вище в блоці «контактна інформація»)

Commitment
I am a Sales, Training, and Development Manager with over 6 years’ experience in providing excellent customer support and building
customer loyalty, training new and existing employees, develop a new approach to optimize and improve workflows. I possess
excellent interpersonal and training skills. My goal is to always provide superior customer service. I am open to any situati on that is
challenging and which tests my abilities. I do hope that you will consider my application and will honor my ent husiasm, talents, and my
future potential.

Work Experience Professional Skills
- Active life position, sociability;
Reliable Transportation Management
- Creative thinking;
November 2025 – October 2026 (ELD Support)
- Quick educability;
- Stress resistance, ability to work with
KIT Consulting Manufacture
objections;
March 2024 – May 2025 (Making a work plan for coworkers and monitoring
- Relationship management;
deadlines)
- Desire to learn, develop, learn something
Hedgehog Logistic Company new.
July 2022 – November 2023 (Dispatcher of the Booking Department) Language Skills
Ukrainian / Russian - Native;
ID Logistics Polska S.A (Amazon-fulfilment partner)
English - Intermediate (B1);
August 2020 – February 2022 (Specjalista ds. Wsparcia
Polish - Beginner (A2).
Procesu Outbound Problem Solver)
Education
IT DEVELOP CORP (dba MegaDepot, LLC) | June 2017 – March September 2005 - January 2008 Kirovograd
2019 Institute of Management and Economics.
February 2018 – March 2019 - Team Lider. (Faculty of Economics)
Responsibilities: - Graduate Diploma on the specialist on
- Distribution of responsibility and control over the timelines of execution of types of accounting and conducting economic
work by responsible employees (8 subordinate employees); calculations of the company's)
- Daily general meetings with subordinate employees to tell and explain company
innovations and procedure updates in work with customers; September 1995 - May 2005
- Providing consultations on controversial/complex issues and Kirovograd Middle School #32 (With in-
training subordinate employees new types of work (10-20 depth English and Mathematical bias).
consultations a day); - Graduate of the advanced
- Solving difficult issues with customers and orders; mathematics class.
- Work with manufacturers to provide more favorable working conditions, better
discounts
References
Patryk Gaska
- Work with difficult and regular customers. Contracts signing with VIP customers Head of Problem Solve Department
(over 20-30 contacts a week). ([відкрити контакти](див. вище в блоці «контактна інформація»)

Stanislav Kosytskyi
Head of Sales Department on "It Develop
Corp".
Phone #: [відкрити контакти](див. вище в блоці «контактна інформація»)

Work Experience Additional Information
Sport and personal skills
June 2017 - February 2018 - Position - Customer Service Representative.
- Candidate Master of Sports on Swimming
Responsibilities:
(8 years’ experience on swimming
- Providing information to customers regarding their requests (more than 10 daily
discipline, also there is skills in providing
consultations);
first aid);
- E-mail correspondence with native US and export customers, manufacturers,
- Played on the amateur f ootball team (2-
courier services (more than 50 daily e-mails); years’ experienc e);
- Accompanying the customers' orders from the moment the order is received, till - Took the first place in the city relay race
delivery (more than 80-100 daily processed orders). among universities (in 2007);
- Multiple participation in amateur
"TUSO" TV shop | November 2016 - February 2017 performances and experience of playing at
Career ladder: *KVN (Speech and satirical theatrical
(Position - Senior Manager of Logistics) performances for the public in large concert
Responsibilities: halls). *Like a stand-up comedy or etc.
- Business meetings with representatives of courier services in order to get the best
conditions of transportation and the best discounts (2-3 meetings a week Computer skills
- Microsoft Office (Word, Excel, PowerPoint);
DELIVERY-AUTO, LLC (Freight Forwarder) | October 2011 - October 2016 - Google online spreadsheets;
February 2015 - October 2016. Regional Manager of Training and Development at the - Another work s oft instrum ents (CRM,
Headquarters office Handbook, Open-offic e, etc.).
Responsibilities:
- Management and distribution of responsibility among the employee on the subordinate Hobbies
region (240 employees a region); I like to spend my free time in the company
- Implementation and successful completion of internships for job applicants in the of interesting people, go on excursions or
subordinate region; hiking, travel, dance, sing and read.
- Providing basic education in accountable staffs’ skills regions (weekly group a 3-4
subordinate employees); Social pages
- Development of professional skills through training, additional consultations for 1)[відкрити контакти](див. вище в блоці «контактна інформація»)
employees after training (over 10 phone consultation a day); o
- Individual work with employees to minimize mistakes in workflows (planned weekly
meeting with 7-10 subordinate employees);
- Conducting planned and early certifications of the company's employees (held 2
scheduled certifications for 70 subordinate employees. Successful Passed 96% of them);
- Development of methodical, training materials and instructions (over 100 of the above
were put into operation).

June 2013 - January 2015 - Head of Region Office.
Responsibilities:
- Management and distribution of responsibility among the subordinate employee (10
subordinate);
- Providing information to the customer's regarding their parcels. Work with difficult
customers;

- Contracts signing with VIP and regular customers (2-3 meetings a day);
- Distribution of responsibility and control over the timelines of execution types of
work by responsible employees;
- Individual and complex work with subordinate employees to minimize mistakes in
workflows.

October 2011 - May 2013 - Warehouse keeper.
Responsibilities:
- Processing applications from customers, receiving and issuing parcels (over 30
customers a day).