Данило

Puchkov Danylo

Birth - 03.august.1990
Phone. [відкрити контакти](див. вище в блоці «контактна інформація»)
mail — [відкрити контакти](див. вище в блоці «контактна інформація»)
web: [відкрити контакти](див. вище в блоці «контактна інформація»)
Town - Lviv
Country — Ukraine
Languages:Ukrainian — native
russian — C1
english — B2
polish – A1

Experience:
My Fish
October 2022 – Present
Head of IT department
Ensuring continuous operation of the entire IT infrastructure of the enterprise (24/7)
Management of industrial IT systems
Control and development of automated production lines from an IT point of view
Responsibility for cybersecurity of the production and corporate environment
Building and maintaining a fault-tolerant network infrastructure
Managing the IT team (planning, control, KPI, hiring, development)
Optimization of IT costs without loss of productivity and stability
Implementation of new technologies and digitalization of production processes
Integration of equipment with accounting and analytical systems
Ensuring backup and recovery of critical systems
Control of data quality and stability of exchange between systems
Interaction with contractors, auditing their work, SLA control
Incident management and minimizing production downtime
Building ITSM processes (incidents, changes, problems)
Ensuring compliance with internal standards and regulatory requirements

USAID Economic Resilience Activity (ERA)
Technical Specialist
November 2024 – May 2025
Needs Assessment and Analysis: Conduct assessments of road BCPs to identify equipment and IT system needs, ensuring alignment with operational requirements and project objectives.
Develop Scopes of Work for RFP: Draft detailed technical specifications for equipment procurement, clearly defining requirements, deliverables, and timelines to expedite the procurement process.
Market Assessments and Vendor Research: Conduct market research to identify potential vendors, evaluate available solutions, and ensure competitive and cost-effective procurement.
Coordinate RFPs and Procurement Process: Collaborate closely with the Procurement team to develop detailed Requests for Proposals (RFPs), ensure all technical specifications are accurately reflected, and support the evaluation of vendor submissions.
Quality Management: Ensure the quality of procured equipment by monitoring vendor performance and compliance with specifications during delivery and installation, coordinating with vendors and end users to address any issues.
End User Engagement: Liaise with end users at BCPs to ensure that procured equipment meets operational needs and facilitate any necessary training or capacity building.
Coordinate Equipment Delivery and Installation: Oversee the logistics of equipment delivery and installation at road BCPs, ensuring that installations are carried out efficiently and in line with specifications.
Handover and Closeout: in cooperation with Inventory Team coordinate the handover of equipment to BCPs, proper documentation preparation, and facilitate with Procurement and Inventory teams a thorough closeout process for each procurement activity. Needs Assessment and Analysis: Conduct assessments of road BCPs to identify equipment and IT system needs, ensuring alignment with operational requirements and project objectives. Develop Scopes of Work for RFP: Draft detailed technical specifications for equipment procurement, clearly defining requirements, deliverables, and timelines to expedite the procurement process. Market Assessments and Vendor Research: Conduct market research to identify potential vendors, evaluate available solutions, and ensure competitive and cost-effective procurement. Coordinate RFPs and Procurement Process: Collaborate closely with the Procurement team to develop detailed Requests for Proposals (RFPs), ensure all technical specifications are accurately reflected, and support the evaluation of vendor submissions. Quality Management: Ensure the quality of procured equipment by monitoring vendor performance and compliance with specifications during delivery and installation, coordinating with vendors and end users to address any issues. End User Engagement: Liaise with end users at BCPs to ensure that procured equipment meets operational needs and facilitate any necessary training or capacity building. Coordinate Equipment Delivery and Installation: Oversee the logistics of equipment delivery and installation at road BCPs, ensuring that installations are carried out efficiently and in line with specifications. Handover and Closeout: in cooperation with Inventory Team coordinate the handover of equipment to BCPs, proper documentation preparation, and facilitate with Procurement and Inventory teams a thorough closeout process for each procurement activity.

USAID Economic Resilience Activity (ERA)
ICT Manager
oct. 2023 г. - nov. 2024 г. · 1y, 2m.
Lviv, UkraineLviv, Ukraine
Identify, assess, and manage the procurement needs of IT equipment across three offices – Kyiv, Lviv, and Odesa
– collaborating with Procurement Team to ensure timely and cost-effective acquisition while adhering to organizational procurement protocols.
Use established DAI ICT Security protocols and guidelines to design, implement, and manage robust IT security
systems to safeguard sensitive data, ensuring compliance with relevant regulations and mitigating potential cybersecurity threats.
Maintain a vigilant approach to ensure data integrity and confidentiality, playing a pivotal role in upholding a secure and reliable IT environment for all stakeholders involved.
Conduct regular risk identification and assessment of Infrastructure & Business Systems security;
Configure and manage dashboards and reports to improve monitoring of security controls;
Maintain ICT disaster recovery plans and ensure they are documented, implemented and tested;
Manage the ICT Needs Assessment (Needs Assessment, Report and Recommendations, Preparing Specifications
and implementation plans, preparing approval documentation, Procurement, Implementation and transfer of ICT
systems/solutions, Monitoring and Evaluation);
Coordinate user management for all staff and maintain confidentiality of all passwords and other restricted information; Ensure that the servers are being regularly
backed up and functioning properly;
Work with the Administration Procurement Assistant to maintain a list of the project’s IT related inventory; Coordinate checking systems in order to optimize performance and initiate recovery action after system failures;
Take a leadership role in ensuring efficient and effective IT management across the specified offices, emphasizing the importance of streamlined IT operations, technical excellence, and proper equipment provisioning.

System Network Administrator L2
International Committee of the Red Cross - ICRC
03.2023 – oct 2023
Key Responsibilities:
Technical Support: Provide second-level technical support to end-users, including troubleshooting hardware and software issues, resolving technical problems, and responding to IT-related inquiries in a timely and effective manner.
System Maintenance: Perform routine maintenance tasks to ensure the reliability and performance of ICRC's IT systems. This includes server maintenance, software updates, and security patches.
Advanced Problem Solving: Investigate and resolve complex technical issues, collaborating with Level 3 support and other IT specialists when necessary. Develop and implement innovative solutions to enhance system efficiency.
Infrastructure Management: Manage and monitor IT infrastructure components, including servers, networks, storage systems, and cloud services. Proactively identify and address potential issues to minimize downtime.
Security and Compliance: Implement and enforce security policies and measures to protect ICRC's data and systems. Ensure compliance with cybersecurity best practices and international standards.
Documentation: Maintain comprehensive documentation of system configurations, procedures, and troubleshooting steps for reference and knowledge sharing within the team.
Collaboration: Collaborate with cross-functional teams within ICRC's IT department to support and improve various technology initiatives. Work closely with other IT professionals and external partners when required.

Desktop Support Engineer
Grid Dynamics:
05.2022 - 03.2023
Duties:
Managed user accounts, licenses, and access permissions for Office 365, Zoom, and other software applications.
Successfully configured and maintained Mosyle MDM, ensuring the security and compliance of mobile devices.
Provided effective technical support to end-users, resolving hardware and software issues across various platforms (Windows, macOS, Linux).
Collaborated with the IT team to implement and manage network security measures, including firewalls and antivirus solutions.
Conducted routine system backups, updates, and patch management to ensure system stability and data integrity.
Maintained detailed documentation of system configurations and troubleshooting procedures.

International airport “Lviv” Danylo Halytskyi”
IT engineer in aviation security ( 2020 - 10.2021):
Responsibilities — Installation of programs and operation systems, customize network. Users administration in domain, office 365, support line 1,2.Linux, windows, domain system, Cisco Video Surveillance, Cisco Physical Access Manager. Avigilon video systems. Networking and virtualisation: (Vmware, virtualbox, KVM, active directory, DNS, DHCP, VPN, anonymous proxy chanel, network security). Hardware and Software maintenance, workstation backups. Office 365, onedrive, dropbox.

International airport “Lviv” Danylo Halytskyi”
IT engineer — (2015-2020):
Responsibilities — Installation of programs and operation systems, customize network. Users administration in domain, office 365, support line 1,2.
Understanding of builds Wan Lan networks (TCP/IP, DNS, DHCP, FTP, NAT).

VOIPSTAR — Kyiv B. Hmelnytskogo16-22str.
Experience (2011-2013):
IT engineer. Responsibilities — Installation, deployment and administration: Windows, networking, DNS, DHCP, VPN, networking security) Installation of programs and operation systems, customize network.

Education:
Institute of Postgraduate Education of Lviv Ivan Franko National University of Lviv University.(2013)
Faculty (Department) of Economics, Management and International Law

About Me:
Highly motivated to learn anything new, especially things in security testing: hardware, software, networks, wi-fi technology, systems, interception of data packets, decryption, decryption VPN security.
Have experience with deployment and administration: Mac OS, linux, windows, domain system, Cisco Video Surveillance, Cisco Physical Access Manager. Avigilon video systems. Networking and virtualisation: (vmware, virtualbox, kvm, active directory, MDM solutions (jamf, mosyle), DNS, DHCP, VPN, anonymous proxy channel, network security). Hardware and Software maintenance, workstation backups. Office 365, onedrive, dropbox.