Андрій

ANDRII PARUBII
📍 Lviv(Remote) | 📱[відкрити контакти](див. вище в блоці «контактна інформація») | ✉️ Email:[відкрити контакти](див. вище в блоці «контактна інформація»)
✈️ Telegram:(@amivuncee) |🔗 linkedin
Professional Summary:

Bachelor's graduate in Information Technology with a strong foundation in web development,
databases, and PC hardware. Experienced in customer communication and technical
troubleshooting through both freelance work and a customer-focused role. Skilled at
identifying technical issues, resolving hardware and software problems, and explaining
solutions in a clear and user-friendly manner. Quick learner with strong analytical thinking
and attention to detail. English proficiency: B2 (Upper-Intermediate).

Work Experience:

PC Support Specialist (Freelance) 2023 – Present

● Diagnosed and resolved hardware/software issues, restoring system stability.
● Installed, configured, and optimized Windows OS and utility software.
● Guided clients through troubleshooting processes and advised on hardware
selection.

Warehouse & Inventory Specialist | Vision Optic Group 06.2024 – 11.2024

● Resolved customer inquiries and handled non-standard order issues.
● Maintained accurate database records and processed large data volumes with high
attention to detail.

Skills:

● Tech Support & Analysis: Hardware/software diagnostics, troubleshooting, bug
reporting, root cause analysis.
● Tools & Tech: SQL, MongoDB, Windows OS administration, AI workflow
optimization tools.
● Web Basics: HTML, CSS, JavaScript.
● Soft Skills: Customer communication, problem-solving, attention to detail, user
support.

Education

Ukrainian National Forestry University:
Bachelor's Degree in Information Systems and Technologies (2022 – 2026)

Languages

● Ukrainian — Native
● English — B2 (Upper-Intermediate)