Валентин

VALENTYN NAKONECHNYI
Head of IT | Operations Director
[відкрити контакти](див. вище в блоці «контактна інформація») [відкрити контакти](див. вище в блоці «контактна інформація») Lviv, Ukraine
@Valentino_Garavanni
[відкрити контакти](див. вище в блоці «контактна інформація»)
https://github.com/ValentinoGaravanni/

Technically-oriented Operations and Technical Leader with experience scaling projects in high-traffic niches. I specialize in
building autonomous business systems: from technical process architecture to creating Sales and Support departments from
scratch. My advantage is a combination of a deep understanding of SDLC with business strategy. Focused on LTV and
Profitability, I transform chaotic management into a clear mechanism with predictable delivery

EMPLOYMENT

Head of IT May 2026 — Present
Medicover (HealthCare)
• IT Operations & Infrastructure: Directing overall tech strategy, system reliability, and infrastructure across a multi-site
healthcare network.
• ISO 27001 Compliance: Spearheading information security certification preparation, risk management, and data
protection frameworks.
• System Integrations: Driving ERP migration and custom API-level integrations with Management Information Systems
to streamline patient/clinical workflows.
• Process Automation: Implementing AI solutions and modern tech stacks to optimize operational bottlenecks and
operational efficiency.

Head of Operations | Deputy CEO April 2025 — 2026
NICELY.GROUP (Talent Marketplace & WorkTech)
• Full Ownership: Acted as Deputy CEO for the HMH.EXPERT project. Orchestrated the entire GTM strategy, turning
a vision into a market-ready business unit.
• Business Scaling: Built and integrated Sales & Support departments from scratch, designing all internal SOPs and
reporting frameworks.
• Efficiency: Audited and restructured infrastructure costs, reducing OPEX by 30% without losing performance.
• Product Direction: Bridged the gap between investors and tech teams, managing burn rates and project pivots during
critical investment phases.
• Rapid Scale: Launched a full operational structure for a new project (departments, SOPs, KPIs) within 90 days.

Senior Project Manager March 2021 — April 2025
Template Monster (Web Development & E-commerce)
• High-Volume Delivery: Managed an extensive portfolio of 100+ projects across Web Development, E-commerce,
EdTech, and HealthTech. Handled everything from rapid MVP launches to long-term enterprise support.
• Revenue Strategy: Personally drove revenue growth through account upselling, identifying client needs for additional
tech services and infrastructure upgrades.
• Systemic Optimization: Re-engineered the delivery workflow, increasing on-time project completion from 70% to
95%.
• Quality Assurance & Loyalty: Maintained an exceptional customer satisfaction rate and achieved a company-record
number of positive reviews, directly contributing to a 4.9 Trustpilot rating.
• Public Recognition: Invited expert in a TemplateMonster interview series regarding customer service best practices
and technical management. Watch Interview

SKILLS
• IT Leadership & Operations: IT Strategy, Infrastructure Management, ISO 27001 & Compliance, Vendor Management,
IT Budgeting & P&L, Risk Management, Team Leadership (50+ members).
• Technical & Architecture: Systems Integration, ERP/CRM Systems, REST APIs, Doctor Eleks (MIS), Process
Automation & AI Tools, SDLC, Cloud Infrastructure, Data Security.
• Business & Strategy: Operational Efficiency, Process Optimization, GTM Strategy, Change Management,
Cross-Functional Leadership, SOPs & KPI Frameworks.

EDUCATION

Ivan Franko National University of Lviv 2017 — 2021
Bachelor's degree in micro- and nanosystem technology

Ivan Franko National University of Lviv 2020 — 2024
Bachelor's degree in Law

Kyiv National University of Construction and Architecture 2024 — 2026
Master’s Degree in Civil Engineering and Economics