Mykola

MYKOLA KOZAR
DISPATCHER

PROFILE
Responsible and highly organized entry-level Dispatcher with strong
English communication skills and the ability to handle multiple tasks in
fast-paced environments. Possess a good understanding of freight
dispatching processes, load coordination, and rate negotiation basics.
CONTACT
Known for stress resistance, attention to detail, and fast decision-making.
Eager to grow in US logistics operations and provide reliable support to
[відкрити контакти](див. вище в блоці «контактна інформація»)
drivers and brokers.
[відкрити контакти](див. вище в блоці «контактна інформація»)
WORK EXPERIENCE
Lviv, Ukraine
Technical Service Dispatcher | UK 01/2026 - 02/2026

https://t.me/mykolity
British maintenance
Managed end-to-end service coordination for UK clients
Communicated with clients to assess service requests
SKILLS Assigned engineers based on skills and availability
Coordinated pricing, scheduling, and job completion
Communication Skills Monitored service quality and collected client feedback
Processed payments and maintained internal records
Negotiation Skills
Multitasking Developer 2025-2026
Epam & Unicrew
Time Management
Worked with internal and digital platforms to process information
Problem Solving
Coordinated with team on updates and issue resolution.
Attention to Detail Maintained structured documentation and tracked task statuses
Critical Thinking Followed established workflows and operational procedures
Developed strong attention to detail while working with data
Learned to work in deadline-driven and fast-paced environments
LANGUAGES
Banking Sector / MicroCredits Bank 06/2024 - 01/2025
English (Upper-Intermidiate) Client Communication Specialist
Ukrainian (Fluent) Communicated with clients via phone and SMS regarding services
Handled customer inquiries and resolved issues in a prof. manner
Maintained accurate records in internal systems
COURSES Worked with confidential information following DPS
Managed multiple requests in a fast-paced environment
ENGLISH COURSE FOR FUTURE
ENGINEERS
Gdansk University of Technology, online
EDUCATION

Lviv Polytechnic National University 2019 - 2023
Bachelor of Computer Engineering,
Specialized Computer Systems

Lviv Polytechnic National University 2023 - 2024
Master of Computer Engineering,
Specialized Computer Systems