Anna

CV Anna Mamchak
Junior Travel Agent /
Travel Coordinator /
Travel Support

[відкрити контакти](див. вище в блоці «контактна інформація»)
Viber, WhatsApp
Lviv, Ukraine

About (Summary)
I have a background in Project Management and
hands-on experience as a Travel Guide, where
I coordinated logistics, managed travel
arrangements, and supported clients
throughout their journeys.

Currently completing professional training in
travel booking systems, fare structures,
ticketing basics, and customer communication
standards.

Strong English communication skills (86%
certified assessment), high attention to
detail, and the ability to stay calm under
pressure allow me to provide reliable and
efficient support.

Seeking a Junior Travel Agent / Travel
Operations role in an international
environment where I can grow within
structured corporate travel processes.
🔹 Experience
Project/Sales Manager
●​ Coordinated workflows and maintained
documentation​

●​ Managed communication between stakeholders​

●​ Tracked budgets and maintained financial records​

●​ Worked with confidential information​

●​ Ensured deadlines were met under pressure​

Travel Guide / Group Coordinator
●​ Organized transportation, accommodation, and
on-site logistics​

●​ Assisted travelers with documentation and travel
requirements​

●​ Resolved unexpected travel-related issues​

●​ Communicated with hotels, transport providers,
and vendors​

●​ Ensured positive customer experience​
🔹 Skills (ATS-friendly)
●​ Travel Coordination​

●​ Flight Booking Basics​

●​ Fare Structures​

●​ Customer Support​

●​ Travel Documentation​

●​ Vendor Communication​

●​ MS Office (Excel, Word)​

●​ Budget Tracking​

●​ Attention to Detail​

●​ English (Advanced)​

🔹 Certification
DreamPort – Travel Industry Training (In Progress)