Akachukwu

NNABUIKE AKACHUKWU EMMANUEL
Sales Development Representative | CRM Proficiency | Client
Relation | Digital Marketing
Nnabuikekk6​@gmail.com [відкрити контакти](див. вище в блоці «контактна інформація») Remote

PROFESSIONAL SUMMARY
A result-driven and dedicated sales representative with over 2 years of experience, excelling in building client
relationships and achieving sales growth, with proven CRM software skills. Also, skilled in digital marketing
platforms like Google Ads, with the proven ability to drive business growth. Successfully negotiated contracts
resulting in a 30% revenue increase and increasing customer retention by 15% in the current role through
strategic follow-ups.

SKILLS
Client Database Management
Advertising Strategy
CRM Software & Microsoft Office Suite Proficiency
Market Research
Negotiation & Closing Deals
AI tools Proficiency
Digital Marketing

PROFESSIONAL EXPERIENCE
Sales Representative, Yam Agency 03/2025 – 02/2026
Consistently achieved 120% of monthly sales targets through a strategic approach
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and exceptional customer service skills.
Implemented a customer segmentation strategy, resulting in a 15% increase in
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customer retention and repeat sales.
Engaged with cross-functional teams to enhance customer satisfaction, leading to a
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25% improvement in client feedback scores.
Utilized CRM software extensively for tracking sales activities and client
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interactions, leading to a 40% reduction in response time.
Effectively contacted about 50 potential clients daily, introducing new services and
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driving sales growth by 20%

Sales Associate, PixelCo 09/2023 – 12/2024
Initiated over 50 calls daily, converting 15% into successful sales through tailored
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sales pitches.
Conducted market research and gathered customer feedback, driving a product
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improvement strategy that increased satisfaction rates by 20%.
Collaborated with the marketing team to create targeted advertising campaigns,
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which resulted in a 10% boost in lead generation.
Exhibited strong organizational skills by managing a large prospect pool and
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prioritizing follow-ups, achieving a 99% client contact rate weekly.
Utilized Microsoft Office Suite effectively to prepare and present professional sales
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proposals, increasing responsiveness and success rate.
 KEY ACHIEVEMENT
Improved Client Retention
Achieved 15% higher client retention rates by instituting strategic relationship management initiatives.

Increased Market Share
Boosted market share by 25% in a competitive region through targeted sales campaigns and client acquisition
strategies.

Enhanced Product Launch Impact
Led a collaborative effort that resulted in 10% increased sales during a major product launch cycle.

STRENGTH
Communication skills
Facilitated client interactions, successfully conveying technical information to diverse audiences

Analytical Thinking
Analyzed sales data to identify trends, enhancing lead generation strategies.

Adaptability
Thrived in fast-paced environments, seamlessly transitioning between tasks and priorities

TRAINING / COURSES
Digital Sales Certification, Issued by IBM 2024

Certified CRM Specialist, Issued by Salesforce 2023

PROFESSIONAL CERTIFICATIONS
Project Management Certification
Customer Relationship Management Certification

EDUCATION
Enugu State University of Science and Technology, 2016 – 2022
Bachelor of Engineering (B.Eng.) in Civil Engineering Enugu State

INTERESTS
Public Speaking — Enjoying engaging audiences through presentations and speeches, enhancing communication
skills
Traveling — Passionate about exploring new cultures and environments, which enhances my interpersonal and
communication skills