Ольга

Olha Maksymiuk
Manager | Operations & Logistics | People Management

Results-driven manager with nearly two years of hands-on leadership experience in operations and
logistics environments. Strong background in people management, performance optimization, and
process improvement. Experienced in B2B and B2C sales, retail operations, and data-driven
decision-making. Proven ability to lead large teams, improve KPIs, and support business growth in
fast-paced environments.

Contact Experience
Phone 2025 - 2026
+4888354686
Amazon
+38096090046
Area Manager
Email Led and managed a team of 76 employees, including team leads, ensuring effective
[відкрити контакти](див. вище в блоці «контактна інформація») workforce planning and performance management
Oversaw daily operational management and departmental performance across logistics,
process efficiency, and service delivery
Address
Monitored, analyzed, and improved key performance indicators (KPIs), including
Sw.Andrzeja Boboli 25,
productivity, quality, throughput, and safety metrics
Swiebodzin PL
Implemented continuous improvement initiatives to optimize workflows and operational
standards

Education Planned and managed operational projects from initiation through execution and
evaluation
Coordinated regional project implementation, ensuring alignment with business objectives
2022 - 2025 Collaborated with cross-functional teams including operations, logistics, and support
Bachelor of Business functions
Management Prepared operational reports and supported data-driven decision-making

University of Opole 2024 - 2025
2022 - 2025 Amazon
Erasmus+(Bachelor of Operations and Logistics Intern
Business Management)
Supported operations management and logistics coordination in a high-volume environment
Sapienza University of Rome Assisted with order processing, workflow coordination, and operational documentation
University of Rijeka Tracked and analyzed operational metrics and KPIs
Contributed to process optimization and efficiency improvement initiatives
Expertise Participated in a major operational improvement project, including planning, execution, and
performance analysis
Operations Management Worked with internal systems, reporting tools, and task management platforms
Logistics & Supply Chain
2023 - 2024
Support Vanel Tech
Project Management Sales Assistant (B2B & B2C)
Process Improvement Conducted B2B and B2C lead generation and customer prospecting
Performance Management Managed client communication, inquiries, and follow-ups
Supported the sales operations process, including customer onboarding
(KPIs) Created and maintained orders, commercial offers, contracts, and invoices
Customer Relationship Entered accurate sales documentation and maintained order history tracking
Delivered high-quality customer service and relationship management
Management
Cross-functional Collaboration
Data Analysis & Reporting
Volunteering & Research
Team Leadership

Language Civic Engagement Summer Gender Equality Unit (University
School (University of Sibiu) of Valencia)
English – C1
Focus: Improving DEI awareness Focus: Researching ongoing DEI
Ukrainian – C2 among students and young adults issues and promoting DEI initiatives
Polish – C1
Italian – A2