Зареєструватися
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Яна

Customer support representative

Вік:
21 рік
Місто проживання:
Дніпро
Готовий працювати:
Дистанційно

Контактна інформація

Шукач вказав телефон та LinkedIn.

Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.

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WORK EXPERIENCE
EnglishDom Remote, Ukraine

Private tutor
05/11/2022 – Current
• Teaching online English lessons to adult students at various proficiency
Yana Mazurenko levels from Beginner to Upper Intermediate
• Adapting previously developed lesson plans for students' professional,
academic, or everyday communication needs
Date of birth: 23/07/2004
• Applying communicative and task-based approach of teaching to
Place of birth: Dnipro, Ukraine develop students' speaking, listening, writing and reading skills
• Providing constructive feedback and regular progress assessments
Nationality: Ukrainian • Using digital tools and interactive platform to make learning experience
Gender: Female more engaging
• Keeping record of students' performance and tracking progress

Sphere-2108 LLC Remote, Ukraine
CONTACT
Logistics intern
 Zaporizke shose street, 80 01/02/2026 – 15/05/2026
49041 Dnipro, Ukraine (Home) • Assisted in communication with carriers and clients regarding
transportation orders
[відкрити контакти](див. вище в блоці «контактна інформація») • Monitored shipment status and delivery timelines
m • Worked with transport documentation (CMR, invoices, transport
requests, etc.)
• Supported coordination of international and domestic freight
[відкрити контакти](див. вище в блоці «контактна інформація») transportation
 Yana Mazurenko • Communicated with drivers and transport partners in English/Ukrainian/
Russian
• Helped compare freight rates and search for transport solutions
• Gained practical understanding of logistics operations and supply chain
processes
• Worked with logistics platforms such as Lardi-Trans, Della, and Trans.eu
• Assisted in carrier sourcing and freight rate negotiations

EDUCATION AND TRAINING
01/09/2021 – 25/06/2025 Dnipro, Ukraine
International economic relations (Bachelor degree) Alfred
Nobel University
Website https://duan.edu.ua/en/ Level in EQF EQF level 6

01/10/2022 – 25/06/2025 Lampeter, United Kingdom
International management (Bachelor degree) University of
Wales Trinity Saint David
Website https://www.uwtsd.ac.uk/ Level in EQF EQF level 6

01/09/2025 – CURRENT Dnipro, Ukraine
International economic relations (Master degree) Alfred
Nobel University
Website https://duan.edu.ua/en/ Level in EQF EQF level 7

01/09/2025 – CURRENT Dnipro, Ukraine
Logistics and risk-crisis management in transport (Master
degree) Ukrainian State University of Science and Technology
Website https://ust.edu.ua/studentu/international-students/about-university/
Level in EQF EQF level 7
LANGUAGE SKILLS
MOTHER TONGUE(S): Ukrainian
Other language(s):
English

Listening C2 Spoken production C1
Reading C1 Spoken interaction C1
Writing C1

Croatian

Listening B1 Spoken production B1
Reading B1 Spoken interaction B1
Writing B1

German

Listening A2 Spoken production A2
Reading A2 Spoken interaction A2
Writing A2

Russian

Listening C2 Spoken production C2
Reading C2 Spoken interaction C2
Writing C2

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

SKILLS
coordinate import transportation activities coordinate export transportation activities Logistics Management Lo
gistics program "Lardi-Trans" Trans.eu Knowledge of incoterms Import/Export Operations Negotiation skills
work in teams cross cultural communication adapt to change communication understand spoken English
Microsoft Excel Microsoft Word Microsoft Powerpoint Creative Content Creation - Canva

OTHER
26/02/2024 – 20/07/2024
International Academic Mobility - Erasmus+
Studying International Business at University of Rijeka, Rijeka, Croatia

01/10/2024 – 28/02/2025
International Academic Mobility - Erasmus+
Studying International Business at University of Rijeka, Rijeka, Croatia

01/03/2026 – 29/06/2026
International Academic Mobility - Erasmus+
Studying one semester at Vienna University of Economics and Business, Vienna, Austria

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