Контактна інформація

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Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/18906198/

Досвід роботи

Event manager

з 08.2024 по нині (2 роки)
Juliet A. Events, Remote (Design)

•Manage end-to-end planning and coordination of weddings, social, and corporate events, ensuring exceptional client satisfaction and seamless execution.
•Serve as the primary point of contact for clients, providing timely updates, addressing inquiries, and managing expectations throughout the planning process.
•Coordinate with multiple vendors and service providers, negotiating contracts, resolving issues, and ensuring service delivery meets client requirements.
•Handle event budgets, vendor payments, and financial tracking while maintaining accuracy and attention to detail.
•Source suitable venues based on client preferences, budget requirements, and event objectives.
•Create event concepts and mood boards aligned with clients' visions and expectations.
•Develop detailed event timelines and coordinate vendors to ensure all activities are completed according to schedule.
•Proactively identify and resolve challenges before and during events, ensuring a positive client experience.
•Maintain strong relationships with clients, vendors, and stakeholders through professional communication and effective problem-solving.
•Deliver high-quality event styling and execution while consistently meeting client expectations and project deadlines.

Travel manager

з 06.2021 по 06.2024 (3 роки)
Trips and Ticketrs, Remote (Tourism)

•Provide personalized customer support to clients regarding travel bookings, visa applications, travel insurance, and itinerary planning.
•Respond promptly to customer inquiries via phone, email, and messaging platforms.
•Resolve customer concerns and provide solutions to ensure a positive client experience.
•Maintain accurate customer records and databases for follow-up and relationship management.
•Coordinate travel arrangements, hotel bookings, airport transfers, and related services.
•Assist clients with travel documentation requirements and application processes.
•Build and maintain long-term relationships with customers through excellent service delivery

Travel manager

з 08.2018 по 04.2021 (2 роки 9 місяців)
Finchglow Group, Remote (Tourism)

•Managed customer requests and provided end-to-end support for domestic and international travel arrangements.
•Assisted corporate clients including international organizations with travel planning and service coordination.
•Addressed customer inquiries, resolved booking issues, and ensured timely service delivery.
•Maintained communication with clients regarding travel schedules, reservations, and documentation requirements.
•Reviewed invoices and purchase orders to ensure accuracy and compliance.
•Supported account reconciliation and administrative processes.
•Delivered exceptional customer experiences while managing multiple client requests simultaneously.

Administrative associate

з 06.2017 по 04.2018 (11 місяців)
Reemee Project, Remote (Construction, architecture, interior design)

•Served as the first point of contact for employees, visitors, and vendors.
•Managed internal communications, employee inquiries, and administrative support functions.
•Coordinated meetings, schedules, travel arrangements, and logistics.
•Maintained organized digital and physical filing systems.
•Assisted with recruitment, onboarding, payroll processing, and employee record management.
•Prepared newsletters, memos, and company communications.
•Collaborated with cross-functional teams to ensure smooth business operations.

Освіта

Oduduwa University Ipetumodu

Business Administration, Other countries
Вища, з 2013 по 2016 (3 роки)

Додаткова освіта та сертифікати

Event Management / Planning

2 Months

Знання і навички

• Communicability
• Organization of events
• Data management
• Customer orientation
• Teamwork
• MS Word
• MS Excel
• Canva
• Organizedness
• Direct sales
• Adaptability
• Responsibility
• Conflict settlement
• Attentiveness
• Discipline
• Persistence

Знання мов

Англійська — вільно

Рекомендації

Bisola Ehi Ogolowa

Bisola Ehi Ogolowa

CEO, S'Bridgecore Global

Додаткова інформація

KEY ACHIEVEMENTS
• Successfully planned, styled, and executed weddings, social events, and corporate functions from concept to completion, ensuring high-quality delivery and client satisfaction.
• Provided end-to-end client service, including consultation, communication, issue resolution, and continuous updates throughout event planning and execution.
• Designed event concepts, created mood boards, and delivered full event styling/decor setups aligned with client vision and expectations.
• Managed multiple clients and projects simultaneously while maintaining strong attention to detail, organization, and timely delivery of services.
• Coordinated and negotiated with vendors, managed logistics, and ensured smooth execution of all event requirements.
• Supported client-facing operations involving high-profile organizations such as UNICEF, UNDP, and USAID, demonstrating professionalism, discretion, and the ability to meet strict service expectations.
• Built strong relationships with clients and vendors, resulting in repeat engagements, referrals, and positive client feedback.
• Handled budgets, vendor payments, and event resources efficiently while maintaining accuracy and accountability.
• Recognized for strong problem-solving skills, customer communication, and the ability to deliver under pressure in fast-paced environments.