Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/19133094/

Досвід роботи

Customer support representative

з 06.2025 по 04.2026 (11 місяців)
Tutors Konnect, Remote (Education and science)

• Communicated with parents through calls, DMs, and emails, guiding them through learning options comfortably.
• Maintained ongoing conversations with prospective clients, helping build trust and long term engagement.
• Converted warm leads into paying customers through friendly and personalized communication.
• Handled multiple customer conversations daily while maintaining fast response times.

Customer support representative

з 02.2024 по 04.2025 (1 рік 3 місяці)
LuxeLiving Interiors, Remote (Construction, architecture, interior design)

• Assisted customers in choosing furniture and interior products that matched their preferences and budget.
• Built rapport with customers through personalized recommendations and attentive communication.
• Maintained high customer satisfaction ratings (4.8/ 5) through clear and supportive interactions.

Customer support representative

з 03.2022 по 01.2024 (1 рік 11 місяців)
Nuban Beauty, Remote (Beauty, fitness, sports)

• Communicated with customers through WhatsApp, email, and chat, ensuring fast and friendly responses.
• Built strong customer relationships by understanding needs and recommending suitable products naturally.
• Processed and tracked customer orders while coordinating with internal teams for smooth delivery.
• Maintained engaging conversations that improved customer satisfaction and repeat purchases.

Знання і навички

• Management of CRM
• Chat & email support
• Organizedness
• Attentiveness
• English communication
• Communicability
• Conflict resolution
• Customer support
• Ability to work in multitasking mode
• Adaptability

Знання мов

Англійська — вільно