Oleg

Shapovalov Oleg
Telegram: @samefeelings | [відкрити контакти](див. вище в блоці «контактна інформація») | Ukraine

SUMMARY
Motivated and ambitious student who has completed the second year of university studies and is actively seeking a
first professional opportunity in customer support or client-facing roles.
I have strong English communication skills with clear pronunciation and the ability to confidently interact with people
in a professional and friendly manner. I naturally enjoy helping others, solving problems, and ensuring that people
receive clear and effective support.
I am highly motivated to grow, learn quickly, and develop into a reliable professional. I am not only looking for a job,
but for an opportunity where I can improve my skills every day and grow together with the company I join.
I adapt quickly to new environments, remain calm under pressure, and can handle tasks that require attention to detail
and consistent focus.

EDUCATION

Bachelor’s Degree (In Progress), Completed 2nd year of studies

TECHNICAL SKILLS
Strong English communication (spoken and written)
Clear and confident pronunciation
Natural customer-oriented mindset
Strong motivation to help and support people
Fast learner with ability to adapt quickly
High level of responsibility and discipline
Ability to stay calm in stressful situations
Good attention to detail
Strong interpersonal skills
Team-oriented mindset

PERSONAL QUALITIES
I am a highly motivated individual with a strong internal drive to improve myself and develop professionally. I can
work flexibly and adapt to different schedules, tasks, and working environments.
I do not require constant supervision and am able to take responsibility for my work. I value growth, consistency, and
long-term development rather than short-term results.

LANGUAGES
English — Upper-Intermediate (B2–C1)

CAREER GOAL
My goal is to start my career in a role where communication, problem-solving, and customer interaction are key
responsibilities. I am looking for a company that values growth, learning, and long-term development.
I want to build strong professional experience while continuously improving my English communication, technical
understanding, and customer service skills.
Most importantly, I want to become a professional who can provide real value to people through clear communication,
patience, and effective problem-solving.