Oleg

Oleg Shapovalov
CUSTOMER SUPPORT • SALES • CLIENT ACQUISITION & COMMUNICATION
Age: 18 | English: C1 | Telegram: @samefeelings
PROFESSIONAL PROFILE
Highly motivated 18-year-old professional with hands-on experience in Customer Support, Sales, and Client Acquisition. I bring strong interpersonal skills, a proactive attitude, and a genuine desire to deliver results. I am stress-resilient, adaptable, and not afraid to take on new challenges that contribute to my growth. I also have extensive experience communicating with native English speakers, which allows me to interact confidently and naturally in professional environments.
CORE STRENGTHS
• Customer Support: Experience communicating with customers and resolving issues professionally.
• Sales & Acquisition: Experience in client acquisition, persuasion, follow-ups, and building relationships.
• Communication: Strong verbal communication and active listening skills.
• English — C1: Confident and fluent communication, especially in speaking.
• Stress Resilience: Able to perform effectively in fast-paced and high-pressure environments.
• Growth Mindset: Always willing to learn, improve, and take on new challenges.
PROFESSIONAL EXPERIENCE
Customer Support Specialist
• Communicated with customers and handled requests in a professional, solution-oriented manner.
• Provided clear information while maintaining a positive customer experience.
• Strengthened communication and problem-solving skills.
Acquisition Manager
• Worked in client acquisition, communication, and engagement.
• Followed up with prospects and maintained professional communication.
• Developed persuasive communication and relationship-building skills.
EDUCATION
Student — Logistics / Higher Education