Марія

Mariia Shchudla
[відкрити контакти](див. вище в блоці «контактна інформація») [відкрити контакти](див. вище в блоці «контактна інформація»)

PROFILE
Versatile and quick-adapting professional with a background spanning military linguistics,
logistics coordination, and hospitality. Known for clear communication, composure under
pressure, and a rapid learning curve — uent in English and Spanish as additional
languages,

WORK EXPERIENCE
Civilian Linguist | February 2023 – Present

● Act as the communication link between military personnel and individuals from a wide range
of linguistic and cultural backgrounds, ensuring accuracy and clarity under time pressure.
● Build rapport and trust quickly with people across all ranks and backgrounds, adapting tone
and approach to the individual and situation.
● Operate to strict standards of punctuality, confidentiality, and reliability in a fast-paced, high-
pressure environment.
● Maintain composure and clear judgement while managing multiple simultaneous demands.
Waiter | July 2022 – February 2023
[Wildwood, Camberley], Hospitality
● Delivered high standards of customer service in a fast-paced restaurant environment, often
managing multiple tables and requests at once.
● Resolved customer issues calmly and diplomatically, frequently identifying and fixing
problems before they escalated.
● Worked closely with kitchen and front-of-house teams to keep service running smoothly under
pressure.
Dispatcher | May 2020 – June 2022
[Outstuff], Logistics
● Coordinated a team of drivers, managing schedules, routes, and last-minute changes to meet
tight delivery windows.
● Handled a high volume of calls and emails with clients and drivers, prioritising and problem-
solving in real time.
● Processed invoices and maintained accurate records, developing strong organisational and
time-management skills.
●
SKILLS
● Languages: Ukrainian,English , Spanish
● Proficient in Outlook, Word, Excel,
● Strong verbal and written communication
● Organisation, prioritisation, and time management
● Calm and effective under pressure
● Attention to detail and accuracy
● Team collaboration and relationship-building
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