Galyna

GALYNA VARVINSKA

INTERNATIONAL BUSINESS | BUSINESS DEVELOPMENT | CRM & DIGITAL OPERATIONS
Wexford, Ireland | [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація») | GalynaVarvinska | LinkedIn

PROFESSIONAL PROFILE
International business and commercial professional with 15+ years of experience across business development, international sales, customer operations, tourism and business consulting, supported by recent Irish postgraduate study in Business Internationalisation and Data Analytics. Experienced in developing client and supplier relationships, supporting cross-border business activities, preparing commercial proposals, conducting market and competitor research, managing CRM and digital customer journeys, and using data to support commercial decisions. Strong combination of entrepreneurial experience, international business knowledge, sales capability and digital skills.

CORE COMPETENCIES
International Business & Business Development • International Sales & Client Relations • Cross-Border Operations • Market Entry & Market Research • Commercial Proposals & Negotiation • Supplier & Partner Management • CRM & Customer Lifecycle Management • Digital Marketing & Lead Generation • Data Analysis & Reporting • Process Improvement • Stakeholder Management • Customer Journey Optimisation

PROFESSIONAL EXPERIENCE
Marketing Automation Specialist | Digital Marketing & Customer Operations | Happy Help Cleaning Company, Ireland | 2024–2025
• Managed CRM workflows, customer data and lead-management processes from enquiry through quotation, booking and follow-up.
• Optimised digital customer journeys using CRM, website and online channels to improve operational efficiency and customer experience.
• Conducted Irish market and competitor research to identify pricing trends, service gaps and opportunities for business growth.
• Managed digital campaigns, social media and lead-generation activities; monitored customer enquiries and conversion opportunities.
• Handled customer communication across phone, email, website and live chat, converting enquiries into qualified leads and confirmed bookings.
Buyer | CMF Garden Ltd., Ireland | Oct–Nov 2024
• Supported supplier onboarding and new product lines; maintained product records and price files.
• Prepared reports and coordinated with shop, warehouse, online and plant departments.
Administration & Digital Support | Work Experience | Irish Association of Investment Managers (IAIM), Ireland | Feb–Mar 2024
• Performed data entry and analysis, document production, email correspondence, meeting coordination and social media support.
Business Consultant | UNION TRADER PTE Ltd., Remote | 2022–2023
• Built and maintained international client relationships and supported clients with business ventures and market activities abroad.
• Prepared commercial proposals and supported company registration, business formation, work/residence permit processes and banking arrangements.
• Conducted research and provided practical commercial and administrative support for cross-border business projects.
Business Owner | Galasvit Travel Agency, Ukraine | 2008–2022
• Built and managed a travel business for 14 years, combining international sales, business development, customer relationship management and market analysis.
• Managed tour selection, pricing, contracts, supplier relationships, customer communications and operational documentation.
• Developed advertising campaigns and customer acquisition activities, supporting expansion of the customer base.
• Participated in professional information tours across 20+ countries, strengthening international destination and supplier knowledge.
Manager, Individual Tourism Department | Happy Vacations, Ukraine | 2007–2008
• Managed client consultations, personalised tour selection, contracts, calls and supplier communication.
Assistant Manager | TESYS Ltd., Ukraine | 2006–2007
• Coordinated domestic suppliers and international buyers, business travel, contracts, primary documentation and office operations.
• Supported communication with international counterparts through calls and teleconferences.
Economist, Department of Foreign Economic Relations | LINOS-TNK Ltd. (British Petroleum Ukrainian Branch), Ukraine | 2004–2006
• Prepared supply contracts, coordinated export documentation and monitored customs-related payments and shipment records.
• Supported negotiations and maintained documentation for international trade and import/export activities.

ADDITIONAL PROFESSIONAL EXPERIENCE
Exam Supervisor | Institute of Public Administration, Ireland | 2025
Supervised written examinations, verified identity and attendance, maintained examination standards and records, handled examination materials and reported incidents in line with institutional procedures.
Teacher of English & Spanish Languages and Foreign Literature | Lysychansk Pedagogical College, Ukraine | 2002–2003
Delivered language and literature teaching, supporting communication, organisation and interpersonal skills.

EDUCATION
Master of Business Internationalisation (QQI Level 9) | SETU, Ireland | 2025–2026
Award classification to be confirmed September 2026. Modules include International Strategy, International Entrepreneurship, International Business, Contemporary Sales & Marketing, International Business Negotiations, International Economic Environment, Research Methods, Governance & Ethics and Strategic Digital Marketing.
Higher Diploma in Science in Data Analytics for Business (QQI Level 8) | CCT College Dublin, Ireland | 2024–2025
Second-class Honours Grade 1
Diploma in Digital Marketing | CCT College Dublin, Ireland | 2025
Diploma in Predictive Analytics | CCT College Dublin, Ireland | 2025
Diploma in Data Analytics for Business (QQI Level 7) | CCT College Dublin, Ireland | 2023–2024
Merit Grade 1
Higher Certificate in Business with IPASS (QQI Level 6) | Portarlington FET Centre (LOETB), Ireland | 2023–2024
Distinction
Bachelor’s & Master’s Degrees in International Economics | Donetsk National University, Ukraine | 2004–2007
Higher Diploma in Tourism, Hotel & Restaurant Business | Kyiv University of Tourism, Economics and Law, Ukraine | 2008
Higher Diploma in Philology | Luhansk National University, Ukraine | 1997–2002

DIGITAL & PROFESSIONAL SKILLS
Business & Commercial: International business development, sales, client relationship management, market research, commercial proposals, supplier management, negotiation support.
Technology & Data: Microsoft 365, Excel, CRM, Python, Jupyter Notebook, SQL, Tableau, Oracle NetSuite, Canva.
Digital: CRM workflows, lead management, digital customer journeys, website and social media management, digital marketing, lead generation.
Languages: Ukrainian (native) • Russian (native) • English (Upper-Intermediate) • Spanish (Basic)
Other: Full Irish driving licence.

ADDITIONAL INFORMATION
Interests: Psychology, sports, reading and travelling. | References: Available upon request.