Абді

Oussama Abdi
Team leader Manager
[відкрити контакти](див. вище в блоці «контактна інформація») [відкрити контакти](див. вище в блоці «контактна інформація») Rusanivska Embankment 14/1

Summary Experience
Dynamic team leader with a Team leader Manager Oct 2024 - Present
proven track record in fostering
collaboration and enhancing team Kyiv, UA, Ukraine
performance through strategic
training and conflict resolution. Fostered a collaborative working environment by encouraging open
Successfully increased sales by communication and team-building activities.
40% year-on-year and grew Conducted regular training sessions to enhance team members' skills
customer retention by and ensure alignment with company goals.
implementing innovative business
strategies. Committed to Managed conflict resolution within the team, ensuring a harmonious
maintaining high morale and work atmosphere and maintaining morale.
achieving results through
effective communication and Sales manager Jan 2019 - May 2020
team-building initiatives. Ready to Perfect deal
leverage leadership experience to Kyiv, UA, Ukraine
drive success and exceed
organizational goals. Utilized CRM software to track sales performance, manage customer
Highly motivated retention interactions, and streamline reporting processes.
manager offering 5 years of
experience in successful Retention Manager French English May 2020 - Oct 2024
implementation of strategic language
initiatives to drive profitability Perfect deal
and sales. Demonstrated ability to Kiev, Ukraine
convince clients, speak 4
languages, and proficiency in the Collected customer and market feedback and reported information to
use of technology. Extensive company leadership. Increased year-on-year sales by 40%, implementing
background in retail and strategic business growth and retention initiatives. Planned and developed
wholesale, with experience in strategies to increase sales territory positioning, exceeding company
crypto currency environments. targets. Achieved exceptional client satisfaction feedback and ratings.
Customer-orientated, strategic- Spearheaded sales meetings with staff and management to share best
thinking sales professional with practices for process improvements. Analyzed sales to identify top-
over 5 years of experience in performing products. Created and directed sales team training and
facilitating relationships, development programs. Secured new contracts with strong bid writing and
developing partnerships, account management skills. Grew number of customers by 60% in a year.
maintaining top accounts, and Generated company growth through market expansion and sales. Initiated
amplifying profit channels. Multi- and elevated new business opportunities by implementing effective
tasking and self-motivated leader networking strategies. Interfaced with customers, determined needs,
with expertise in expanding provided recommendations and up-sold services. Increased profitability by
network connections, introducing developing pipelines using multiple marketing channels and sales
products, implementing pricing strategies. Presented data and reports to inform executive decision-
models, inventory control and making. Hired and trained dedicated and high-achieving sales teams.
projections, vendor relations, Saved costs by effectively negotiating vendor prices, terms of sales, and
territory development, and service agreements. Monitored sales team performance, providing
revealing customer needs to effective training to help reach revenue and profit targets. Strengthened
deliver solutions. Tactical team profit opportunities by effectively managing time and resources to meet

builder seeking to leverage sales objectives. Successfully maintained clean driving license and access to
background into a retention reliable transportation.
manager role with a dynamic
organization. Physical Education and Sports Teacher Sep 2015 - Aug 2017
University of Algeria
Skills Tebessa, Algeria
Used varied resources and technologies to maximize student engagement
Communication and understanding. Planned inspiring extracurricular activities for well-
and engagement rounded student socialization and development. Collaborated with teaching
techniques assistants and mentors to deliver additional support to struggling students.
Minimized low-level disruption by enforcing classroom policies. Reported
Sales and market on students' progress and attitude to learning at parent-teacher meetings.
development Assessed student performance, behavior, and class engagement. Created
and marked homework, exams, and class activities to monitor individuals'
progress. Transformed complex concepts into understandable, useful
Financial information for improved subject comprehension. Achieved target exam
records analysis results for department attainment. Supported department development
plans to meet new national curriculum requirements. Set academic targets
Recruiting and for students, communicating constructive feedback to address obstacles to
hiring learning. Identified student strengths and weaknesses, providing
constructive feedback to improve results. Prepared lesson content and
Social media delivery in line with curriculum guidelines.
savvy
Education
Sales pipeline
management Économie and Russian language - Sales Manager
Ukrainian-American Liberal Arts Institute
Superb time 2018 - 2018 Kiev, Ukraine
management
Sports education - Master in Sports Education
Medical device University of Algeria
products and 2012 - 2012 Soug ahras, Algeria
services

Rapport and
relationship
building

Complex project
negotiations

Idea generation

Continuous
improvements

Customer
acquisition and
retention

Sales office
management

Lead generation

Technical
presenting

National account
management

Speaking 4
languages:
Arabic, French,
English, Russian

Languages
Arabic
French
English
Russian