Ошурко

DANIIL OSHURKO Junior Project Manager
[відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація») | Lviv, Ukraine
PROFESSIONAL SUMMARY
Operations-focused professional with nearly 4 years of experience in retail operations, team coordination,
process organization, and problem solving at Gorgany. Progressed from Online Store Manager to Store
Administrator and Acting Store Manager, coordinating a team of 6-8 employees and supporting daily operational
processes. Completed a practical IT Project Management course and hold a technical academic background in
Automation and Computer-Integrated Technologies. Interested in transitioning into IT Project Management.

WORK EXPERIENCE
Store Administrator Gorgany | Lviv, Ukraine November 2024 - August 2026
Coordinated the daily operations of a store and a team of 6-8 employees.
Planned, distributed, and monitored operational tasks and deadlines.
Prepared employee schedules and organized workload distribution.
Supported efficient team workflows and resolved operational issues.
Coordinated communication between employees, management, partners, and other departments.
Worked with documentation, financial operations, inventory, and internal processes.
Identified operational problems and participated in finding practical solutions.
Used digital tools and AI-based solutions to structure information, prepare schedules, and improve work
processes.

ACTING STORE MANAGER Gorgany | Lviv, Ukraine March 2026 - June 2026
Coordinated daily store operations and supervised a team of 6-8 employees.
Distributed tasks, monitored execution, and prioritized operational activities.
Supported management decision-making by identifying and resolving operational issues.
Coordinated communication with partners, management, and other teams.
Organized external events and temporary sales locations.
Maintained effective workflows and ensured continuity of daily operations.

SALES CONSULTANT Gorgany | Lviv, Ukraine November 2023 - November 2024
Consulted customers and identified their needs to provide suitable product solutions.
Communicated with customers and handled questions and problematic situations.
Worked with product information, inventory, and internal operational processes.
Coordinated with team members to ensure efficient daily workflow.

Online Store Manager Gorgany | Lviv, Ukraine December 2022 - November 2023
Processed customer orders and coordinated their execution.
Communicated with customers, identified their needs, and provided product support.
Worked with CRM and internal systems to manage customer and order information.
Resolved operational issues related to orders and customer requests.
Coordinated order-related processes between customers and internal teams.

EDUCATION SKILLS
National University “Lviv Polytechnic” Operational Process Management
Automation and Computer-Integrated Technologies Team Coordination
2020 – 2024 Task Planning & Prioritization
Problem Solving
Process Optimization
ADDITIONAL EDUCATION
CRM Systems
Practical IT Project Management Course
1C
IAMPM / DAO PM
AI Tools for Process Optimization
December 2025 – February 2026
Jira — Basic
Agile / Scrum, SDLC, backlog management, sprint planning, risk
management, Jira. LANGUAGES
Ukrainian - Native
English - B1