Uliana

Uliana Samotii
Support Engineer

Work experience

JAN 2024 – AUG 2026 | SEETREE

Data Analyst

• Performed initial processing and preparation of customer-provided geospatial
data.

• Uploaded, configured, and organized customer data within internal systems to
Contact support project setup.

• Coordinated with Customer Success Managers on project kick-off activities and
PHONE initial project requirements.

[відкрити контакти](див. вище в блоці «контактна інформація») • Analyzed and validated geospatial data using QGIS and Google Earth.
• Coordinated with external vendors to resolve drone operations issues and support
EMAIL smooth project execution.
JUN 2021 – DEC 2023 | CIKLUM
[відкрити контакти](див. вище в блоці «контактна інформація»)
Support Engineer
LOCATION

Lviv • Analyzed data related to tree health monitoring.
• Identified and assessed tree damage using image analysis.
• Reviewed data to maintain accuracy, consistency, and quality.
About me
• Managed work items and tracked issues using Jira.
DEC 2020 – JUN 2021 | 4WRITERS.NET, LVIV
Support Engineer with experience
in technical operations, data Editor of Academic Writing
analysis, and image-based
• Corrected spelling, punctuation, and grammar in academic papers.
assessment. Skilled in
• Proofread and edited texts to improve writing quality.
investigating and evaluating
OCT 2019 – DEC 2019 | LUTSK SPECIALIZED SCHOOL NO. 1
issues, managing tasks in Jira, and
coordinating with cross-functional English Teacher
teams, Customer Success • Planned and delivered lessons and prepared teaching materials.
Managers, and external vendors.
• Helped pupils improve listening, speaking, reading, and writing skills.
Strong analytical and
• Checked and assessed pupils’ work.
problem-solving skills, attention to
detail, and a commitment to Education
maintaining efficient workflows 2016 – 2020 | LESYA UKRAINKA VOLYN NATIONAL UNIVERSITY
and delivering reliable support. Bachelor’s Degree · Applied Linguistics
Faculty of Foreign Philology

Courses
Languages Business English
Prometheus · Sep–Oct 2020
Ukrainian First language
Building Your English Brain
English B2–C1 Udemy · Sep–Oct 2021

German A2 Google Sheets – The Comprehensive Masterclass
Udemy · Mar–May 2023

Advanced English Fluency – The Complete Guide
Udemy · Jan–Mar 2024