Сервіс пошуку роботи №1 в Україні
Марія
Customer support representative
- Вік:
- 21 рік
- Місто:
- Львів
Контактна інформація
Шукач вказав: ТелефонМесенджер
Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.
Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/20852077/
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MARIA HUDYMA
CUSTOMER SUPPORT REPRESENTATIVE
Ukraine, Lviv | [відкрити контакти ](див. вище в блоці «контактна інформація») | [відкрити контакти ](див. вище в блоці «контактна інформація»)
Detail-oriented and proactive professional with approximately one year of project-based experience in an
engineering environment. Skilled in organizing information, following procedures, coordinating tasks, and
working with digital platforms. Strong written English (B2), confident computer literacy, and a customer-
focused, empathetic approach. Quick to learn new CRM and helpdesk systems and committed to providing
clear, timely support.
AREA OF EXPERTISE
Customer Communication Problem-Solving CRM & Helpdesk Workflows
Ticket & Data Management Multitasking Time Management & Accuracy
KEY STRENGTHS
• Customer-oriented mindset. Able to communicate clearly, listen carefully, and respond
appropriately to different needs.
• Organized and reliable. Comfortable prioritizing tasks, following guidelines, and meeting
deadlines.
• Fast learner. Quick to adapt to new software, online platforms, and team workflows.
TECHNICAL SKILLS
• CRM & Support platforms: Familiarity with CRM and ticketing workflows; Zendesk, Intercom,
Freshdesk (platforms to learn / basic familiarity).
• Communication & collaboration: Gmail, Outlook, Slack, Microsoft Teams, Zoom.
• Office & data management: Google Workspace, Microsoft Word, Excel, Google Sheets; accurate
data entry and record keeping.
• Online tools: Web-based applications, customer account portals, cloud storage, and task-tracking
tools.
PROFESSIONAL EXPERIENCE
Online Store Customer Support Specialist
E-commerce | 1 Year
ADDITIONAL INFORMATION
Languages: Ukrainian — Native; English — B2 (Upper-Intermediate).
Availability: Open to remote work and shift-based schedules.
EDUCATION
Lviv Polytechnic National University Currently studying
Bachelor’s Degree in Civil Engineering
MARIA HUDYMA
CUSTOMER SUPPORT REPRESENTATIVE
Ukraine | [Phone number] | [Email address] | [LinkedIn, optional]
Detail-oriented and proactive professional with approximately one year of project-based experience in an
engineering environment. Skilled in organizing information, following procedures, coordinating tasks, and working
with digital platforms. Strong written English (B2), confident computer literacy, and a customer-focused,
empathetic approach. Quick to learn new CRM and helpdesk systems and committed to providing clear, timely
support.
AREA OF EXPERTISE
Customer Communication Problem-Solving CRM & Helpdesk Workflows
Multitasking Time Management & Accuracy
Ticket & Data Management Multitasking Time Management & Accuracy
TECHNICAL SKILLS
• CRM & Support platforms: Familiarity with CRM and ticketing workflows; Zendesk, Intercom, Freshdesk
(platforms to learn / basic familiarity).
• Communication & collaboration: Gmail, Outlook, Slack, Microsoft Teams, Zoom.
• Office & data management: Google Workspace, Microsoft Word, Excel, Google Sheets; accurate data entry and
record keeping.
• Online tools: Web-based applications, customer account portals, cloud storage, and task-tracking tools.
KEY STRENGTHS
• Customer-oriented mindset. Able to communicate clearly, listen carefully, and respond appropriately to
different needs.
• Organized and reliable. Comfortable prioritizing tasks, following guidelines, and meeting deadlines.
• Fast learner. Quick to adapt to new software, online platforms, and team workflows.
PROFESSIONAL EXPERIENCE
BIM / Project Assistant — Engineering & Construction Projects 1 year
• Supported project-related tasks in an engineering environment, working with technical information and digital
documentation.
• Organized project data and documentation, checking details for accuracy and consistency.
• Used specialized software and online tools; adapted quickly to new systems and project requirements.
• Coordinated task-related information with team members and followed agreed procedures and deadlines.
• Worked with technical documentation, including exposure to U.S. construction standards and terminology.
EDUCATION
Lviv Polytechnic National University Currently studying
Bachelor’s Degree in Civil Engineering
ADDITIONAL INFORMATION
• Languages: Ukrainian — Native; English — B2 (Upper-Intermediate).
• Availability: Open to remote work and shift-based schedules.
CUSTOMER SUPPORT REPRESENTATIVE
Ukraine, Lviv | [
Detail-oriented and proactive professional with approximately one year of project-based experience in an
engineering environment. Skilled in organizing information, following procedures, coordinating tasks, and
working with digital platforms. Strong written English (B2), confident computer literacy, and a customer-
focused, empathetic approach. Quick to learn new CRM and helpdesk systems and committed to providing
clear, timely support.
AREA OF EXPERTISE
Customer Communication Problem-Solving CRM & Helpdesk Workflows
Ticket & Data Management Multitasking Time Management & Accuracy
KEY STRENGTHS
• Customer-oriented mindset. Able to communicate clearly, listen carefully, and respond
appropriately to different needs.
• Organized and reliable. Comfortable prioritizing tasks, following guidelines, and meeting
deadlines.
• Fast learner. Quick to adapt to new software, online platforms, and team workflows.
TECHNICAL SKILLS
• CRM & Support platforms: Familiarity with CRM and ticketing workflows; Zendesk, Intercom,
Freshdesk (platforms to learn / basic familiarity).
• Communication & collaboration: Gmail, Outlook, Slack, Microsoft Teams, Zoom.
• Office & data management: Google Workspace, Microsoft Word, Excel, Google Sheets; accurate
data entry and record keeping.
• Online tools: Web-based applications, customer account portals, cloud storage, and task-tracking
tools.
PROFESSIONAL EXPERIENCE
Online Store Customer Support Specialist
E-commerce | 1 Year
ADDITIONAL INFORMATION
Languages: Ukrainian — Native; English — B2 (Upper-Intermediate).
Availability: Open to remote work and shift-based schedules.
EDUCATION
Lviv Polytechnic National University Currently studying
Bachelor’s Degree in Civil Engineering
MARIA HUDYMA
CUSTOMER SUPPORT REPRESENTATIVE
Ukraine | [Phone number] | [Email address] | [LinkedIn, optional]
Detail-oriented and proactive professional with approximately one year of project-based experience in an
engineering environment. Skilled in organizing information, following procedures, coordinating tasks, and working
with digital platforms. Strong written English (B2), confident computer literacy, and a customer-focused,
empathetic approach. Quick to learn new CRM and helpdesk systems and committed to providing clear, timely
support.
AREA OF EXPERTISE
Customer Communication Problem-Solving CRM & Helpdesk Workflows
Multitasking Time Management & Accuracy
Ticket & Data Management Multitasking Time Management & Accuracy
TECHNICAL SKILLS
• CRM & Support platforms: Familiarity with CRM and ticketing workflows; Zendesk, Intercom, Freshdesk
(platforms to learn / basic familiarity).
• Communication & collaboration: Gmail, Outlook, Slack, Microsoft Teams, Zoom.
• Office & data management: Google Workspace, Microsoft Word, Excel, Google Sheets; accurate data entry and
record keeping.
• Online tools: Web-based applications, customer account portals, cloud storage, and task-tracking tools.
KEY STRENGTHS
• Customer-oriented mindset. Able to communicate clearly, listen carefully, and respond appropriately to
different needs.
• Organized and reliable. Comfortable prioritizing tasks, following guidelines, and meeting deadlines.
• Fast learner. Quick to adapt to new software, online platforms, and team workflows.
PROFESSIONAL EXPERIENCE
BIM / Project Assistant — Engineering & Construction Projects 1 year
• Supported project-related tasks in an engineering environment, working with technical information and digital
documentation.
• Organized project data and documentation, checking details for accuracy and consistency.
• Used specialized software and online tools; adapted quickly to new systems and project requirements.
• Coordinated task-related information with team members and followed agreed procedures and deadlines.
• Worked with technical documentation, including exposure to U.S. construction standards and terminology.
EDUCATION
Lviv Polytechnic National University Currently studying
Bachelor’s Degree in Civil Engineering
ADDITIONAL INFORMATION
• Languages: Ukrainian — Native; English — B2 (Upper-Intermediate).
• Availability: Open to remote work and shift-based schedules.
Інші резюме цього кандидата
Розглядає посади: SMM-менеджер, Контент-менеджер, Pr-менеджер, ще 4 посади
Львів, Дистанційно
ГУДИМА МАРІЯ SMM-manager Привіт! Мене звати Марія і я хочу працювати на посаді SMM-manager, де можу використовувати свою творчість та мовні здібності для створення КОНТАКТИ захоплюючого контенту...
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Резюме кандидата розміщено за адресою: https://www.work.ua/resumes/20852077/