Контактна інформація

Шукач вказав телефон, ел. пошту та Instagram.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/4741985

Досвід роботи

Dispatcher

з 07.2020 по 12.2020 (5 місяців)
Precise Transportation, Kropyvnytskyi (Transportation and logistics)

Managed 100+ calls daily.
Swift closing of deals between brokers and drivers.
Perfectly multitasking during each calls to provide fast and valuable information that will help secure loads to be booked.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers in fast paced environment.
Cultivated customer relationships, loyalty, promoted repeat customers and improved productivity/sales

Customer Represenatives

з 06.2018 по 10.2018 (4 місяці)
Vitality Cmpany, Kyiv (Body and Fitness)

Resolved customer problems and complaints by active listening, interpersonal skIlls and providing best solutions possible.
Checked-in visitors, distributed visitor badges and managed logbooks to comply
with security initiatives.
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel/staff

Освіта

Donetsk National Medical University kirovograd

General Medicine, Кропивницкий
Вища, з 2018 по 2024 (6 років)

Знання і навички

Знання мов

Англійська — просунутий

Додаткова інформація

I am an organised, hardworking and ambitious professional with a great passion to increase/diversify my knowledge.
l am currently in my fourth year of studying General Medicine at Donetsk National Medical University (DNMU)-Kirovohrad campus. I have an excellent communication skills and a strong interpersonal skills proven through customer satisfaction and peer recognition enabling me to effectively communicate with a wide range of people.
Right from the young age of 8, I have represented my family, school and city at national level, I have hosted governmental events, been personally invited by governors to the state house, covered by press/media. Thus making me no stranger to pressure and dealing with people.
I am seeking a position in the industry in which I can put into practice my knowledge and experience, ultimately benefiting the operations of the organisation that I work for.
My hobbies are: reading, travelling, fashion and music(listening, creating/writing and singing).