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Резюме від 26 червня 2018

Garmash Liana

Senior Sales and Account Manager, 40 000 грн

Повна зайнятість.

Вік:
28 років
Місто:
Київ

Контактна інформація

Шукач вказав телефон та ел. пошту.

Щоб відкрити контакти, увійдіть як роботодавець або зареєструйтеся.


Додаткова інформація

Experience

Current:
Senior Sales Manager and Account Manager at CEX.IO (Cryptocurrency exchange)
October 2017 - June 2018 (8 months)

Finding the solutions to challenging tasks, like:
Saving company’s funds and avoid losses worth millions;
The return of missed payments;
Coped with the high-loaded period;
VIP customers full lifecycle management, their support 24/7;
product sales (FIX API);
solving customers issues by coordinating appropriate actions with the Finance, Compliance and IT departments;
account management;
customer loyalty program development;
conflict resolution and negotiations;
drafting marketing surveys and focus groups.

Previous:
Business Development Manager at iLogos (Outsourcing)
July 2016 - October 2017 (1 year 4 month)

Responsible for the global relationship between the company and outbound businesses;
responsible for managing a team of the developers in order to run/accomplish the project on time;
define the sales department strategy, preparing marketing materials and all the related information;
directed activities of lead generation and research in order to drive overall revenue;
created KPI and sales plans for the department;
held the meetings via Skype and face-to-face meetings with the potential partners;
participated in the conferences like Outsource People, GetIT, Elf Forum, IT forum in order to widen the network for future opportunities;
launched an active sales channel;
grew the number of opportunities for the company;
closed the deals both in out-staffing and outsourcing model.


Previous:
Sales Manager at Opteck (Finance/Binary Options & Forex)
August 2013 - April 2015 (1 year 9 month)

Skills and Responsibilities:
Maintaining existing clients database, performing customer verification and processed applications, orders, and requests;
keeping customers interactions, including comments, inquiries, and requests;
communication with customers via phone and mailing;
providing clients with technical support;
performing company’s product to existing clients;
excellent communication and convincing skills;
work with the resistances;
ability to work with cold and warm client's database;
discover client’s needs and ability to work over the solution;
self-motivated skills and the possibility to work under the high pressure;
understanding of Financial Markets;
bringing up to speed and training of newcomers.


Previous:
Cabin Crew Member at Ukraine International Airlines
August 2012 - May [відкрити контакти](див. вище в блоці «контактна інформація») month)

Skills and Responsibilities:
Finding the approach to different psychological types of people;
attending a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight;
carrying out pre-flight duties, including checking the safety equipment and security checks;
informing fliers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away;
giving first aid where necessary;
ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers and no stowaways or suspicious items on board;
completing paperwork, including writing a flight report.


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