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Резюме від 26 червня 2018

Garmash Liana

Senior Sales and Account Manager, 40 000 грн

Повна зайнятість.

28 років

Контактна інформація

Шукач вказав телефон та ел. пошту.

Щоб відкрити контакти, увійдіть як роботодавець або зареєструйтеся.

Додаткова інформація


Senior Sales Manager and Account Manager at CEX.IO (Cryptocurrency exchange)
October 2017 - June 2018 (8 months)

Finding the solutions to challenging tasks, like:
Saving company’s funds and avoid losses worth millions;
The return of missed payments;
Coped with the high-loaded period;
VIP customers full lifecycle management, their support 24/7;
product sales (FIX API);
solving customers issues by coordinating appropriate actions with the Finance, Compliance and IT departments;
account management;
customer loyalty program development;
conflict resolution and negotiations;
drafting marketing surveys and focus groups.

Business Development Manager at iLogos (Outsourcing)
July 2016 - October 2017 (1 year 4 month)

Responsible for the global relationship between the company and outbound businesses;
responsible for managing a team of the developers in order to run/accomplish the project on time;
define the sales department strategy, preparing marketing materials and all the related information;
directed activities of lead generation and research in order to drive overall revenue;
created KPI and sales plans for the department;
held the meetings via Skype and face-to-face meetings with the potential partners;
participated in the conferences like Outsource People, GetIT, Elf Forum, IT forum in order to widen the network for future opportunities;
launched an active sales channel;
grew the number of opportunities for the company;
closed the deals both in out-staffing and outsourcing model.

Sales Manager at Opteck (Finance/Binary Options & Forex)
August 2013 - April 2015 (1 year 9 month)

Skills and Responsibilities:
Maintaining existing clients database, performing customer verification and processed applications, orders, and requests;
keeping customers interactions, including comments, inquiries, and requests;
communication with customers via phone and mailing;
providing clients with technical support;
performing company’s product to existing clients;
excellent communication and convincing skills;
work with the resistances;
ability to work with cold and warm client's database;
discover client’s needs and ability to work over the solution;
self-motivated skills and the possibility to work under the high pressure;
understanding of Financial Markets;
bringing up to speed and training of newcomers.

Cabin Crew Member at Ukraine International Airlines
August 2012 - May [відкрити контакти](див. вище в блоці «контактна інформація») month)

Skills and Responsibilities:
Finding the approach to different psychological types of people;
attending a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight;
carrying out pre-flight duties, including checking the safety equipment and security checks;
informing fliers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away;
giving first aid where necessary;
ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers and no stowaways or suspicious items on board;
completing paperwork, including writing a flight report.

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