Резюме від 20 лютого 2019

Stetska Yuliia

Customer Success, Relations, Project Manager

Повна зайнятість.

Вік:
33 роки
Місто:
Львів

Контактна інформація

Шукач вказав телефон та ел. пошту.

Щоб відкрити контакти, увійдіть як роботодавець або зареєструйтеся.


Досвід роботи

Management Support Executive

з 08.2016 по 09.2018 (2 роки 1 місяць)
Restaurant Secrets, Dubai, UAE (F&B consulting)

•Managed and updated CEO and MD diary (electronic & paper), and follow up to ensure execution of the agenda.
•Prepared meetings and conferences including presentations and documents (legal etc.)
•Provided expert secretarial service, routed callers and correspondences including drafting and finalizing replies to ensure efficiency in all matters.
•Managed complex and ever-changing travel arrangements and coordinated pre-planning of trips.
•Served as the primary point of contact for all business enquiries and internal/ external visitors who wish to contact the CEO and MD.
•Created an alert system for upcoming deadlines on inbound requests, projects, and events.
•Assisted the CEO and MD with daily routine, tasks, communications, and business/personal matters.
•Established and maintained good strategic relations with clients and third parties.
•Effectively and promptly resolved internal and external matters for company and Clients.
•Served as a company representative on behalf of MD on MD on meetings, conferences, events etc.
•Worked with CRM for business enquiries and reporting purposes.
•Sourced the best supplies and handled all purchasing aspects for company and clients.

Assistant Operations Manager

з 04.2016 по 08.2016 (4 місяці)
Al's Italian Beef, Dubai UAE, (F&B)

Managed restaurant operations as store-in charge; planned, organized and managed all operational activities to
achieve company’s standards.
• Set up the restaurant operations including the purchasing system, accounting and inventory systems.
• Assisted in increasing the restaurant sales while maintaining all standards set up by the company.
• Ensured maximized profitability by controlling food & beverage costs.
• Provided world-class service standards to surpass guests’ expectations and achieve 100% satisfaction.

Operations Coordinator

з 09.2014 по 03.2016 (1 рік 6 місяців)
Chuck E Cheese's, Dubai, UAE (Entertainment)

Maintained all restaurant operations and ensured compliance with policies / company procedures in all workplaces
procedures.
• Managed, trained, developed, motivated and retained highly competent team leaders.
• Maintained good guest relations and maintained working relationships with clients.
• Assumed responsibility for all aspects of the cash management function.
• Set up inventory and BOH operations and assisted in the resolution of all operational and inventory problems.
• Prepared accurate business reports including sales, P&L, menu engineering etc.

Operations Manager

з 03.2013 по 05.2014 (1 рік 2 місяці)
Global Restaurant Development, Kyiv, Ukraine (F&B)

•Successfully set up and opened the F&B restaurant; ran business and reported directly to owners.
•Assumed full responsibility for budgeting and financial control.
•Set up different systems including the purchasing system, accounting and inventory systems.
•Recruited, managed, trained, motivated and retained all restaurant staff; trained managers to maximize employee morale and productivity
•Kept a constant interest on international and local restaurant trends and continually upgraded Standards of Performance, policies and procedures and service standards.
•Recommended effective improvements and upgrades that can be applied for service, food and sales.

Restaurant Manager

з 11.2011 по 02.2013 (1 рік 3 місяці)
PeesBoyClub, Kyiv, Ukraine (F&B)

Restaurant Supervisor

з 03.2010 по 10.2011 (1 рік 7 місяців)
PeesBoyClub, Kyiv, Ukraine (F&B)

Executive Assistant to CEO

з 03.2008 по 11.2009 (1 рік 8 місяців)
USA-Auto, Kyiv, Ukraine (Import of light vehicles and trucks)

Office Manager

з 09.2007 по 02.2008 (5 місяців)
Avionica, Lviv, Ukraine (Insurance)


Освіта

University of Trade and Economics

Accounting and Audit, Donetsk
Вища, з 09.2003 по 08.2007 (3 роки 11 місяців)


Додаткова освіта

Fundamentals of Software Testing (2018)


Професійні та інші навички

  • Навички роботи з комп’ютером
    MS office - advanced user, Zoho CRM and Project management - advanced user; Testing of software - junior.
  • Client Relations (10 років досвіду)
    Вільно, використовую в даний час.
  • Sales (5 років досвіду)
    Просунутий, використовую в даний час.
  • Communications (10 років досвіду)
    Вільно, використовую в даний час.
  • Leadership and Team building (10 років досвіду)
    Вільно, використовую в даний час.
  • Managing multiple projects (4 роки досвіду)
    Вільно, використовую в даний час.

Знання мов

  • Англійська — вільно
  • Українська — вільно
  • Російська — вільно

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