Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/5324162/

Досвід роботи

PRE SALES -CLOSING SPECIALIST

з 03.2025 по 02.2026 (1 рік)
FOREX AFFILIATES, Remote (Finance, banking, and insurance)

- Managed inbound and outbound client communications via phone, email, and chat
- Assisted customers with inquiries, issue resolution, and service guidance
- Maintained accurate customer records and updated CRM systems
- Handled appointment scheduling, follow-ups, and client onboarding
- Resolved customer concerns professionally while maintaining high satisfaction levels
- Coordinated with internal teams to ensure timely support and issue resolution
- Built strong client relationships through effective communication and problem-solving
- Managed high volumes of customer interactions in a fast-paced environment

Sales SpecialistsClient Success Coordinator

з 04.2023 по нині (3 роки 3 місяці)
CK logistics Inc, Remote (Transportation and logistics)

* Managed client bookings for road transportation services
* Coordinated daily dispatch and delivery schedules
* Handled client communication, inquiries, and service updates
* Tracked shipments and ensured timely delivery performance
* Resolved delivery delays and operational issues efficiently
* Processed orders and updated logistics/CRM records
* Supported sales and client success follow-ups for new leads

Customer support representative

з 04.2022 по 03.2025 (3 роки)
Careerist Inc., Remote (IT)

• Advising clients on the company's products and services in English • Processing incoming requests via phone, email and online chat • Supporting clients at all stages of sales and support • Working with the CRM system: maintaining the client base, updating information and statuses • Resolving client requests and complaints, maintaining a high level of customer satisfaction • Cooperating with sales and technical support departments to quickly resolve issues • Achieving established KPIs and company goals • Maintaining long-term relationships with clients

Coordinator

з 09.2018 по нині (7 років 10 місяців)
Unique Aide Health Agency, Київ (health)

customer care, Employee Schedule
Management and Reporting.
Employee References Verification.
Employee Background Verification.
Technology support of Educational system.
Mobile App IT Call support

Освіта

Technical

Oil and gas Production, Київ
Вища, з 2011 по 2017 (6 років)

Знання і навички

• Competent oral and written language
• Communicability
• Organiz
• Organizedness
• Educability
• Attentiveness
• Goodwill
• Honesty
• Adaptability
• Management of CRM
• Handling objections
• Discipline
• Customer faced
• Results driven
• Team management
• Teamwork
• AmoCRM
• SAP ERP
• CRM
• Google Sheets
• MS Excel
• Active sales
• B2B Sales
• Self motivation
• High working capacity
• Diligence

Знання мов

• Англійська — вільно
• Українська — середній

Додаткова інформація

CURRICULUM VITAE
Name :Patience Osei Bonsu
Address:Ivano Frankivsk(ready to relocate)
E-Mail: [відкрити контакти](див. вище в блоці «контактна інформація»)
Date of Birth:18th September, 1991
Mobile :[відкрити контакти](див. вище в блоці «контактна інформація»)
Skype : patience bonsu
PERSONAL PROFILE
Sex:Female
Languages Spoken:English( fluent)
& Ukrainian language( good)
PROFESSIONAL PROFILE
Results driven person with a professional attitude, a good team player and very reliable.
A quick learner and has self – motivation spirit with strong interpersonal and communication skills with the ability of achieving great results under little supervision.
SKILLS & KNOWLEDGE

Filling and documenting data.
Good Human Relations and Interpersonal Skills.
Adequate knowledge in Computer Skills.
STRENGTHS
Creative, result oriented, passion for excellence, can be trusted with emergency, analytical and critical thinker and good organizer.
INTEREST : Reading, writing, singing and listening to music.
EDUCATION:bachelor
CAREER HISTORY
Sales Agent : Brokerage Company (forex, Crypto, )
Financial company
Sales Manager, Customer Support.
17 April 2020- September 2021


Coordinator :Home Aide Home Health Agency (2018-Date )
Job Description: My job as a coordinator is customers support via email and text , Employee Schedule, Management and Reporting ,Employee References Verification.
Employee Background Verification.
Technology support of Educational system.
Mobile App IT Call support,
Sales Manager: Zoom Support(20 17)
Job description: Answering incoming calls , responding to emails ,fixing customer related problems, before sales and after sales management.
District office Secretary :(2017)
Job Description: My job as an office clerk or secretary was typing ,answering phones, proofreading, mailing , ordering for brochures, keeping the office well supplied and filing.
Amazon shopper :(2016)
knowledge of Asinspotlight
Afari Community Hospital
Nkawia Road
Kumasi
# [відкрити контакти](див. вище в блоці «контактна інформація»)
Date: August 2013 – October 2014
Position: Cashier
Job Descriptions: My job as a casher was taking cash and issuing out receipts to patients. Totaling all expenses and recording them to the administrator of the hospital.
Child evangelism Int. School
Gbawe, Accra

# [відкрити контакти](див. вище в блоці «контактна інформація»)
Date: Jan 2015 – June 2015
Position: Cashier
Job Description: Taking school fees, feeding fees, and transport fees from students and recording them.

POSITIONS HELD
Deputy General Secretary at Remnant Privilege Church.
Treasure at Remnant Privilege Church.
Entertainment Prefect

Map Media
Awudome Estate-Kaneshie
#0266080866
Date: June 2016-Januray 2018
Position: Front desk, Office administrator
Job Description :Branding ,advertising,