Контактна інформація

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Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/5754157

Досвід роботи

General Manager, Marinara Restaurant

з 07.2022 по нині (1 рік 10 місяців)
Marinara Caffe di Famiglia, Kyiv, Ukraine (Hospitality & Tourism)

General Manager, Bassano Ristorante

з 03.2021 по 02.2022 (11 місяців)
Bassano, Kyiv, Ukraine (Hospitality & Tourism)

Restaurant Manager, Vero Vero

з 03.2020 по 03.2021 (1 рік)
La Famiglia Restaurants, Kyiv, Ukraine (Hospitality & Tourism)

Being a part of 'La Famiglia' (one of the strongest 'fine-dining'-oriented companies in Kyiv that manages 12 restaurants) Vero Vero serves traditional Italian cuisine customized to Ukrainian market needs - the menu counts various kinds of antipasti, Mozzarella Bar, traditional salumi, homemade pasta & risotto, freshly baked pizza, bruschettas, light salads and other appetizers that are very typical to Mediterranean cuisine.

The restaurant locates itself in downtown, close to river Dnieper - in a small park lane infront of the Illins'ka Church. However, the establishment moves to its building across the street during the winter period. The restaurant's seating capacity inside the building equals to 90 covers, and in summer it tripples up thanks to huge outdoor terrace.

I have been assisting the General Manager to run the restaurant's operations by: organizing the working process (scheduling colleagues, supplying them with all necessary tools, taking care of the bookings, cascading all relevant information, etc.), planning the restaurant's financial activity (tracking financial performance, minimizing costs, driving the upselling, etc.), staffing both service & kitchen teams (screening the candidates, conducting interviews, structuring the 'suck-in' process for each and every new employee, providing them support in the first few weeks), directing the team (through trainings, performance appraisals and leading by example), and controlling all of the relevant areas (maintaining the service standards, implementing the ISO & HACCP policies throughout operations, discovering the areas of improvement, etc.)

Assistant General Manager, Ossiano Bar & Restaurant, 1* Michelin

з 01.2017 по 08.2019 (2 роки 7 місяців)
Atlantis 'The Palm', Atlantis Resorts (Kerzner International), Dubai, United Arab Emirates (Hospitality & Tourism)

Assisting General Manager to run operations of the Restaurant & Bar efficiently (satisfaction of the guests, tracking the financial perfromance, ordering supplies & equipment, new product implementation, colleagues' growth and development, delivering the brand promise & message on a daily basis), including:

- Working with one of the top-50 Chefs in the World

- Managing the team of 20-25 colleagues

- Overlooking the service and assisting all section holders to deliver personalized, tailored & professional service to all of the guests

- Organizing the trainings for the entire service team on product knowledge, sequence of service and service standards

- Handling complaints and developing long-lasting relationships with guests

- Organizing private events and taking care of special guests' requests / arrangements

Food & Beverage Manager in Training

з 06.2015 по 10.2016 (1 рік 4 місяці)
One&Only Le Saint Geran, One&Only Resorts (Kerzner International), Flacq, Republic of Mauritius (Hospitality & Tourism)

Had undertaken a Management Training program in Food & Beverage department at such an amazing property (the resort is on the Golden List of Conde Nast Traveller for the past couple of years, recognized as one the best resorts all over aquatoria of Indian Ocean). The program is introduced by Kerzner International - the management company for such hotel brands, as: One&Only Resorts, ATLANTIS Resorts, Mazagan Beach & Golf Resorts. The program brought me through all departments of the hotel giving me an opportunity to understand how do all of them function together and how do they relate to department of my specialization. During the program I was working closely with Director of Food & Beverage:

- Assisting to manage the operations of 3 Restaurants, 3 Bars, Pool & Beach service and 24-hour In-Room Dining (142 guest rooms and Private Villa)

- Main focus was on the Buffet restaurant of the resort to supervise the floor during the busy Breakfast, Lunch & Dinner services (handling guests' preferences and special requests, communicate with Chef the refill of buffet stations, ensuring the service is delivered within SOPs of the resort, etc.)

- Evaluating financial performance of the Department (representing the month-end results to the GM at monthly meetings, analyzing the P&Ls for all F&B outlets, working on Revenue Generating projects, etc.)

- Opening an outlet from scratch (including the concept, layout, design, furnishing, menu engineering & promotional offers)

- In charge of all food & beverage PR & Marteting collaterals produced by supporting departments

- Taking over the Manager on Duty responsibilities being in charge of the entire resort during one shift

- In charge of Russian-speaking Fam-trips and resort show-rounds to Russian-speaking Travel Agents / Tour Operators

Fine Dining Attendant (Cafe Bellagio)

з 03.2014 по 03.2015 (1 рік)
Royal Plaza Montreux & SPA, Montreux, Switzerland (Hospitality & Tourism)

Working at one of the iconic 5-star hotels at Swiss Riviera "Royal Plaza Montreux & SPA", which is a part of World Hotel Collection, undergoing operational cross-training through all divisions of Food & Beverage Department:

- Fine Dining Attendant at Cafe Bellagio & Sinatra's Bar

- Running the In-Room Dining operations (154 guest rooms)

- Serving guests at the Lobby Lounge and Sunset Bar

- Assisting the Housekeeping team to run daily turn-down services from F&B side

- In charge of F&B supplies of Public Areas (SPA, Front Desk, Conference Centre)

- Assisting to organize and run the banqueting functions within the restaurant, as well as conference facilities

Waiter / Bartender / Room Service Attendant / Night Shift

з 02.2013 по 09.2013 (7 місяців)
Holiday Inn - Kyiv (InterContinental Hotel Group), Кyiv, Ukraine (Hospitality & Tourism)

Worked at 4-star business hotel in the center of the city. This was my first experience to work for such well-known brand. I have started working at the Restaurant 'The Towers' as a runner, was quickly engaged to handle section at the Front-of-House. Was moved to the Lobby Bar to work as a Bar Attendant later on, working closely with the Bar Manager. Also got the opportunity to perform Room Service duties while working the night shifts.

I have gained the understanding of how to deliver the service as per highest standards of quality, how to use the POS (Micros) and understood how is it linked with PMS (Opera). I have learned how to take payments with cash register / CC machine. While being at the Bar I was introduced to the inventory process and was explained how to manage the beverage cost.

Restaurant Host

з 06.2012 по 10.2012 (4 місяці)
Raziotel (Reikartz Hotel Group), Кyiv, Ukraine (Hospitality & Tourism)

In charge of Breakfast & Bar daily operations at 3-star business hotel next to Boryspil International Airport, Kyiv. Though the hotel had limited amount of services on the offer, it was a great experience as I've learnt how to deal with big amount of guests arriving to the restaurant at the same time to have breakfast. I was in charge of:

- Setting up the restaurant for breakfast (table set-up, buffet stations, bar counter)

- Refilling the buffet stations during service

- Assisting the guests with buffet orientation & tea / coffee orders

- Taking orders for special requests (e.g. fried eggs)

- Maintaining overall cleanliness of the restaurant during service & clearing the tables upon departure of the guests

- Resetting tables for second seating if required

- Cleaning all of the equipment after service and attending the Bar guests for the rest of the day

Освіта

KMBS (Kyiv-Mohyla Business School)

Marketing, Киев
Вища, з 2020 по 2020 (4 місяці)

Currently undergoing a special program within School of Marketing at KMBS in order to change my specialization in the industry from Food & Beverage to Marketing.

I have been seeing myself as a Marketing specialist in Hospitality since the very beginning of my professional career - however, 7 years back I took the decision to start from F&B to understand the nature of business at its fullest.

In this period of time I have transformed from a busperson - who runs the food at one of the B&B properties in Kyiv (Ukraine), into Assistant Restaurant Manager - who runs operations at the flagship restaurant at Dubai's iconic Atlantis, The Palm.

Now it's time to go back to the original plan and to start building myself as a Marketing specialist in the field that I am quite familiar with.

Hotel Institute Montreux (Swiss Education Group)

Hospitality Business Management, Montreux
Вища, з 2013 по 2014 (1 рік 2 місяці)

Had undertaken a Postgraduate Program in Hospitality Business Management at Hotel Institute Montreux as continuation of my BBA studies in Ukraine. I have been dreaming of becoming a Hospitality professional since my school years. To achieve success within this challenging and demanding industry you must have a necessary educational background, and there's no other country like Switzerland which can give it to you so generously and passionately.

I hadn't been practicing Service at HIM, as I already had some previous professional experience within the Industry that I gained while doing my studies back in Ukraine. This helped me a lot while learning of how to Manage the business, and it was of great help while searching for some Internship opportunities upon termination of my studies.

At HIM I was studying such subjects as: F&B Management, Hospitality Financial Management, Conventions Management, Bar Management, Hospitality Marketing, Resort Management, etc.

Universite de Lausanne

Faculte de Lettres, Lausanne
Середня спеціальна, з 2011 по 2011 (3 місяці)

I was studying at the University of Lausanne in Switzerland for 3 months, being a part of the french-speaking summer camp, which is organized every year for the students that come from all over the World. The main goal of that trip was to improve my language skills (both English & French), as well as to have a great summer vacation spent in the Swiss canton Vaud, at the coast of Geneva Lake. In the end of the program I received the appropriate language certificates, approved by the Dean's Office.

International Christian University (ICU), Kyiv-Vienna

Marketing, Киев
Незакінчена вища, з 2009 по 2013 (3 роки 10 місяців)

After finishing school I entered International Christian University (ICU) - a conceptually new higher educational establishment opened in Kyiv in 1992 thanks to collaboration & partnership of two big educational institutions: Kyiv National Economic University named after Vadym Hetman, and Vienna International University of Economics & Trade.

ICU was created as an alternative for foreign education built on Western principles for those students who sought to study abroad, but could not afford it. Basicly, students graduating from ICU are entitled to 2 different Diplomas - one certified by the Ministry of Education of Ukraine, and Diploma of Vienna International University. ICU offers 3 different programs: BBA in Marketing, International Economics, and Management. I had chosen Marketing, as was feeling passionate about it since my first acquaintance with this science that happened back at school.

Додаткова освіта та сертифікати

School of Restaurant Service, 'Classic'

2012, 3 месяца

Знання і навички

Знання мов

• Англійська — вільно
• Французька — середній
• Російська — вільно
• Українська — вільно

Рекомендації

Recommendations are available upon request

Recommendations are available upon request

Додаткова інформація

My name is Anton and I'm from Ukraine. Since very childhood I've been travelling around the World & visiting different upscale hotel properties with my parents. And I've been always wondering of what's hidden behind the door 'Staff Only'. I am living it now. More than I could have ever imagined.

Swiss educated, multilingual (Russian, English, French), with 8 years of experience in the industry. Worked in Ukraine, Switzerland, Mauritius and UAE. Was lately employed as Assistant General Manager at Ossiano Underwater Bar & Restaurant at Atlantis, The Palm, for 2 consecutive years. Best Seafood Restaurant in town 2018 and Best Romantic Restaurant in Dubai 2017 as per TimeOut awards. And currently employed as General Manager at Bassano Ristorante - one of the best Italian restaurants in Kyiv.
I would like to continue developing myself as F&B professional and take over a new challenge in my career.

5 strongest characteristics that define myself:

Passion
Motivation
Leadership
Perfectionism
Can Do Attitude