Резюме від 14 травня 2024 PRO

Shedrack

Customer support specialist, sales manager, virtual assistant, dispatcher

Зайнятість:
Повна зайнятість, неповна зайнятість.
Вік:
27 років
Місто проживання:
Харків
Готовий працювати:
Дистанційно, Харків

Контактна інформація

Шукач вказав телефон , ел. пошту та адресу.

Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.

Досвід роботи

Virtual assistant

з 12.2023 по 02.2024 (2 місяці)
Truswell, Remote (Marketing, advertising, and PR)

Lead generation.
Schedule appointments with potential leads, coordinating with the team for availability.

Sales manager

з 02.2021 по 06.2023 (2 роки 4 місяці)
UAAC, Kharkiv (Education and science)

I was responsible for cold-calling and emailing prospective students around Africa to introduce them to higher education in Ukraine
I managed the social media accounts for the advertisement of services.
I was in charge of setting up meetings with prospective clients and writing weekly reports about our engagements across social media and physically.
I was also in charge of a team that was responsible for brainstorming ideas on sales and client satisfaction.
Worked with CRM like intercom, Zendesk

Sales manager/ customer support manager

з 06.2016 по 02.2021 (4 роки 8 місяців)
Dynamos Group, Kharkiv (Real estate)

I had the responsibility to Market our products to prospective clients and offer them the best possible prices while helping the make the best choice. I also followed up to close the deal and ensure that the company had adequate sales and kept rising up the chart.
I was team lead for 3 years for customer support department where I was in charge of supervising other customer support agents and ensuring the smooth running of the department.
Worked with CRM Zendesk

Sales Representative/ customer service representative

з 04.2015 по 01.2016 (9 місяців)
Call Center, Kharkiv (Chemical industry, pharmaceuticals)

My responsibility was to receive inbound calls and attend to customer's needs which included offering them the best package for our medications to ease their purchase in our company. I also followed up on clients to make sure that they refilled their medications in time and never ran short of them.

Освіта

V.N. Karazin Kharkiv National University

Medicine, Kharkiv
Вища, з 2014 по 2020 (5 років 9 місяців)

I graduated from the faculty of medicine and it was an interesting experience for me.

V.N. Karazin Kharkiv National University

Language, Kharkiv
Вища, з 2014 по 2014 (7 місяців)

I studied Russian Language for a period of 8 months and have a good mastery of Russian Language.

Додаткова освіта та сертифікати

African Medical Students' Association (AMSA) - Leadership

2018, 1 month

Знання і навички

PC User Google Adobe Acrobat Reader Leadership Management of CRM Organizational skills Stress resistance Time management Communicability Lead generation Team management

Знання мов

  • Англійська — вільно
  • Російська — просунутий
  • Французька — середній

Рекомендації

  • James Junior Joseph Israel

    James Junior Joseph Israel

    Customer Support Specialist

    Контактні дані приховані
  • Atie Nelson

    Atie Nelson

    Business management consultant

    Контактні дані приховані

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