Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/6531163

Досвід роботи

Customer support representative Remote

з 09.2021 по 12.2022 (1 рік 3 місяці)
Proactive International., Remote (Media)

* Helping customers resolve their issues via emails and live chats;
* Quick navigation, problem solving and multi-tasking;
* Being up to date with new developments, changes and features releases on our team products and further users support in their usage;
* Replying to customers questions via live chats and emails.

Customer Support Representative (remotely)

з 07.2020 по 11.2021 (1 рік 4 місяці)
H&H Automobile, South Africa (Auto business and auto service)

* Helping customers resolve their issues via emails and live chats;
* Quick navigation, problem solving and multi-tasking;
* Being up to date with new developments, changes and features releases on our team products and further users support in their usage;
* Replying to customers questions via live chats and emails.

Online English Teacher Remote

з 09.2018 по 05.2020 (1 рік 8 місяців)
Nativecamp, Ivano-Frankivsk (Education and science)

* Teaching children and adults English language and grammar skills;
* Improving their speaking and reading abilities in English language;
* Visible results within 6-8weeks;
* Improving their confidence in speaking and communicating in English.

Customer Support Representative (Remotely)

з 02.2015 по 04.2018 (3 роки 2 місяці)
Pink Fragrance and Beauty Space, Amsterdam (Beauty, fitness, sports)

* Customer care consultant;
* Help to resolve customer issues via emails and live chats;
* Advising customers on best products to get;
* Ability to grow the company, teamwork and multi-tasking skills.

Освіта

Ivano frankivsk national medical University

General medicine, Ivano-Frankivsk
Вища, з 2014 по 2020 (6 років)

I am a graduate and a certified medical doctor.

Додаткова освіта та сертифікати

TEFL certification 120 hours

August 2020

Computer training

2013,6 months

Знання і навички

Знання мов

• Англійська — вільно
• Українська — середній

Додаткова інформація

My skills:
-Excellent computer skills (knowledge of Microsoft Suite)
-Worked with CRM systems and Client Database;
-Customer-oriented, responsible and disciplined;
-Able to quickly navigate and find a way out of any situation;
-Analytical thinking;
-Own the basics of etiquette;
-English- Upper-Intermediate/Advanced (both oral and written);
-Love kids and their unique thinking ability;
-Sociable and capable of self organization;
-Good communication skills;
-Professionalism.