Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/6600371/

Досвід роботи

Dispatcher

з 04.2024 по нині (1 рік 4 місяці)
Car Detailers, Remote (Recruiting and HR)

• Facilitated ongoing communication between technicians and customers.
• Supervised remote technician operations with potential customers.
• Supervised remote technician operations.
•Expanded client base and engaging with potential customers.

Sales and Customer Support manager

з 02.2024 по нині (1 рік 6 місяців)
WellClean, Remote (Retail)

-Utilized multiple CRM systems to manage client relationships and track sales performance.
-Analyzed sales data to improve efficiency and developed strategies to enhance team performance.
-Increased company sales by 30% within the first year through targeted marketing and strategic planning.
-Consistently exceeded KPIs while ensuring high levels of customer satisfaction.

Customer support representative

з 11.2022 по 03.2023 (4 місяці)
Orthodontic Experts, Remote (Medicine, pharmacy)

-Delivered high-quality customer service via phone, email, and live chat.
-Contributed to the development of support strategies that improved customer satisfaction.
-Built strong client relationships that improved retention and loyalty.
-Worked collaboratively with the team to meet and exceed performance goals.

Virtual Assistant

з 08.2021 по нині (4 роки)
Freelance virtual assistant, Kharkiv (Recruiting and HR)

-Supported executives with administrative, scheduling, and operational tasks.
-Managed communication, data entry, and project follow-up using a range of productivity tools.
-Maintained confidentiality and ensured smooth daily operations for clients.
-Demonstrated excellent time management and organizational skills in a fully remote environment.

Sales Manager

з 05.2021 по 09.2021 (4 місяці)
Kidz To Proz, Remote (Wholesale, distribution, imports, and exports)

-Developed partnerships with educational institutions to promote after-school programs.
-Led a team of sales representatives, offering coaching and performance support.
-Delivered presentations to prospective clients and stakeholders.
-Adapted sales strategies in response to market trends and policy changes.

Customer Care Representative

з 03.2019 по 02.2022 (2 роки 11 місяців)
Buti Hulu, Remote (Telecommunications and networking)

-Managed day-to-day client interactions and team coordination.
-Used CRM systems to track client data and enhance service delivery.
-Ensured smooth user experience and resolved technical or product issues promptly

Sales Manager & Social Media Manager

з 01.2019 по 06.2022 (3 роки 5 місяців)
Toshiya cosmetics, Remote (Wholesale, distribution, imports, and exports)

-Oversaw social media marketing and advertising campaigns.
-Managed customer orders and maintained communication throughout the sales process.
-Increased product awareness and customer base through online engagement and education

Освіта

Tefl Teacher Record

120 hour TEFL teaching certificate, Kharkiv
Вища, з 2021 по 2021 (менш ніж 1 рік)

Learning the skills to actively teach English as a foreign language/ second language to foreign nationals and non native speakers.

Kharkiv National Medical University

Medicine (MBBS), Kharkiv
Вища, з 2016 по 2023 (7 років)

I am a highly skilled and compassionate Medical Doctor with experience in providing top quality patient care and medical expertise.

Key Skills:
Strong diagnostic abilities
Excellent clinical judgment
Detail oriented with exceptional organizational skills
Effective communication and interpersonal skills
Compassionate and patient centered care
Skilled in medical procedures and techniques
Proficient in electronic medical record (EMR) systems
Ability to collaborate and work effectively in a multidisciplinary healthcare team

Додаткова освіта та сертифікати

Sefako Makgato Health Sciences University in South Africa

2014, 2 years

Leadership training program

2018, 6 months

Знання і навички

• PC User
• MS Word
• Internet User
• MS Outlook
• Fast typing
• Management skills
• Conducting presentations
• Spreadsheet
• Word processing
• Good Oratory
• Administrative skills
• Good communicative skill
• Management of CRM

Знання мов

• Російська — початковий
• Англійська — вільно

Додаткова інформація

Please reach me on Telegram @MissVuvu or Email: [відкрити контакти](див. вище в блоці «контактна інформація»)