Контактна інформація

Шукач приховав свої особисті дані, але ви зможете надіслати йому повідомлення або запропонувати вакансію, якщо відкриєте контакти.

Знання і навички

Додаткова інформація

OLEKSANDR
HERASYMENKO

CONCERN:
EDUCATION
Substituting for vacant
position of CSR National University "Lviv Polytechnic"

INTERNATIONAL INFORMATION - BACHELOR [2016 — 2020]
CITY
Institute of mixed mathematics and fundamental knowledge.

KYIV During studying took a part in different student organizations.
Average mark - 4.5/5

TELEPHONE
[відкрити контакти](див. вище в блоці «контактна інформація»)
QUALIFICATIONS
Able to work with the programs:
MS Office (Word, Excel, Power of point, WordPad, Access);
E-MAIL
Familiar with Zendesk, Helpdesk, Zoho, Dixa, etc.
[відкрити контакти](див. вище в блоці «контактна інформація») Google Drive, OneDrive feels like home
Knowledge of languages :
Ukrainian - native; Russian - freely;
SOCIAL English - Upper-Intermediate; German - basic.

[відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація») WORK
EXPERIENCE

CENTER OF INTERNATIONAL EDUCATION – (2018)

Translation practice assistant

Responsibilities: 1. Intermingling is with clients;

2. Implementation of technical text translation;

3. Maintenance of capacity of office apartment.
WOW 24-7 – (October 2019 - …)

Customer Support Representative

Responsibilities:

1. Identifying and assessing customers’ needs to achieve
satisfaction, plus building sustainable relationships with
customer through open and interactive communication
2. Handling customer complaints, providing appropriate
solutions and alternatives within the time limits; follow up
to ensure resolution
3. Keeping records of customer interactions, processing
customer accounts and developing guidelines documents

PERSONAL
QUALITIES
Punctuality;

Active vital position and purposefulness;

Organizational qualities;

Communicability - in the company of unknown people always find a
common language with them;

Problem solving;

Willingness to work - have enormous desire to develop myself and be
usefull for company;

Teamwork and leadership;

Initiativeness - always try to find common language with a client, by
finding compromise, but defending my interests.

Additional information
• Driving certification
• Presence of own car
• Possibility of business trips