Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/9224400/

Досвід роботи

Customer support representative

з 01.2025 по 12.2025 (1 рік)
Outcess Solutions Nigeria limited, Remote (Telecommunications and networking)

Responded to inbound customer inquiries via phone, email, and chat,
delivering timely and accurate information about products and services.

Assisted in resolving customer issues and complaints by identifying
problems, researching solutions, and escalating complex cases to
senior support staff when necessary.

Educated customers on new and existing telecom and related product
offerings, improving product understanding and customer satisfaction.

Followed through on customer requests and service commitments,
ensuring timely updates and resolutions.

Worked closely with team leads to develop professional
communication, teamwork, and problem-solving skills.

Пауза в карʼєрі

з 01.2024 по 12.2024 (1 рік)
Training

IT-specialist

з 08.2022 по 08.2023 (1 рік)
First Guarantee Pension Limited, Other countries (Finance, banking, and insurance)

Provided technical support to employees, resolving hardware and software issues efficiently.
Assisted in maintaining and upgrading the company's IT systems and networks.
Helped ensure data security and performed regular backups of critical information

Освіта

Bowen University

Computer Science
Вища, з 2019 по 2023 (4 роки)

Додаткова освіта та сертифікати

Full Stack Development

12 months

Знання і навички

• Receiving incoming calls
• Making outgoing calls
• Responsibility
• Ability to work in multitasking mode
• Conducting online chats
• Time management
• Effective communication
• Teamwork
• Desire to learn and develop
• HTML
• JavaScript
• Python

Знання мов

Англійська — вільно

Додаткова інформація

A young vibrant soul