Олександр

Oleksandr Kulikov

Contact
NATIONALITY: Ukrainian

GENDER: Male

HOME ADDRESS: Feodosiiska St, 8/13
03028 Kyiv, Ukraine

TELEPHONE
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E-MAIL
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HObbies
Gaming
Reading
Music
Practicing English with natives

Education and training
Kyiv National Linguistic University
01/09/2020 — Current - Kyiv, Ukraine
Bachelor of the translation of the English and Spanish languages

Work experience
SkyCall(Support)
SkyCall is a network of offices throughout Kiev that is engaged in servicing clients from European countries and the USA, which has a contract with a pharmaceutical company that provides medicines through an online store, work at SkyCall is to serve clients regarding their questions and give them information about the order, all work is carried out in English
I have experience in customer service in English, correspondence with them and assistance in choosing a product
10/09/2022-11/02/2023

European Drivers Assistance Center
European Drivers Assistance Center is a company that helps foreigners from non European countries in obtaining Eurpoean driver license. The manager’s job in this company is to support the client at all stages of obtaining a license, from choosing a driving school to passing exams and theoretical courses, all work is carried out in English, working as a manager in this company gave me invaluable experience in communication and empathy for clients
03/05/2023-20/10/2023

Digital skills
Personal qualities
Organizational and planning skills / Team-work oriented / Decision-making / Mo tivated / Critical thinking / Creativity / Responsibility / Research and analytical skills / positive thinking / Teamwork / Ability to Work Under Pressure

Interpersonal (team work) skills
Reliability / Good listener and communicator / Conflict resolution / Flexibility / Written and Verbal skills / Excellent writing and verbal communication skills / Emp athic listener / Problem-solving

Programs user
Microsoft Excel / Microsoft Word / Social Media / Internet user / Google Docs / Microsoft Teams / / Gmail / Discord / /Windows/ MacOS / iOS / Android /

language skills

NATIVE LANGUAGE(S): Ukrainian | Russian

ENGLISH: Listening C1 | Reading C1 | Spoken production C1| Spoken interaction C1 | Writing B2