Анастасія

Anastasiia Prylip
Telephone number: [відкрити контакти](див. вище в блоці «контактна інформація»)
E-mail: [відкрити контакти](див. вище в блоці «контактна інформація»)
Telegram: Anastasiia_prlp
Date of birth: 29.07.1997
Address: Lviv, Ukraine

Social profiles
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Experience in restaurant service, positions administrator and hostess.
Experience manager of travel agency, an educational specialist at the National University of
Lviv Polytechnic

Part-time job search

WORK EXPERIENCE
Hydroxy Ukraine, Head of Hydrogen Systems Sales Department (05.2022 - till now)

● Sailing of hydrogen systems for cars.
● Setting up Amazon and eBay accounts.
● Writing scripts for sales.
● Writing texts for videos (for social media).
● Creating presentations for the company's commercial purposes.
● Creation of photo and video content for social networks.
● Supervising the orientation and training processes for new personnel within the hydrogen
systems sales department.
● Developing comprehensive adaptation guides and structured training modules for new hires.
● Establishing and implementing KPIs, diligently monitoring their execution to ensure optimal
performance.
● Coordinating and facilitating focus groups for the current month.
● Formulating strategic plans for extended periods, including quarterly and annual frameworks.
● Ensuring the meticulous quality of work within the Customer Relationship Management
(CRM) system.
● Designing scripts and configuring interactions with corporate clients, managing this aspect as
a specialized unit within the sales department.

Company's social media: [відкрити контакти](див. вище в блоці «контактна інформація»)

The National University of Lviv Polytechnic, an educational specialist (11.2020-05.2022)

● Organization and coordination of activities related to education (organization of the
international forum "Public Administration and Innovation." (creation of the concept of the
forum, invitation letters, organization of arrival and booking accommodation/tickets for guests,
 coordination of work on the day of the event, planning the timing of speakers' speeches and
control over its observance)
● an educational project with Mexico, coordination (search for lecturers in Ukraine,
communication with Mexico, and discussing the creation of a course)
● maintaining social networks, creating visualizations and texts for writing articles on the site
and in social networks, using Crello, Canva).
● Assisted with the administration of special training projects.
● Сreating concepts for new projects, their communication support.
● Collaborating with the registration on different event and courses.

Travel manager - Travel agency GABA, remote work (online travel agency), Lviv (05.2018 - till
January, 2020)

● Coordinated process for employees about booking, communicating with clients, advertising
and gave them daily tasks.
● Booking individual services and packages tours using different types of housing
(Recommending suitable holiday destinations, tours, travel routes, accommodation, and local
attractions to customers within their budget).
● Answered questions and concerns relating to travel and airport procedures.
● Communicated with hotel staff to ensure patron's needs were met
● Coordinated travel plans and scheduled appointments
● Creating innovative programs that attract visitors to a new locale (looking for little-known
places of a particular country)
● Preparing reports, newsletters, adverts, and articles
● Providing excellent customer support all types of travel / holiday requirements
● Meeting with customers to finalize all the travel details for their trip (online and offline)
● Dealing with customer queries and issues on a regularly basis
● Performing market research on the latest trends and developments in the industry and
making any recommendations (when necessary)

Hostess - Bachevsky Restaurant, Lviv (09.2017 - 04.2018)

● Organized reservation process
● Booking banquets
● Meeting and accompanying guests
● Working with email and calls
● Resolving conflicts (related to reservations)
● Organized work for new employees

Restaurant manager - PUB "Faine Misto", Ternopil (02.2016 - 04.2017)

● Organizing restaurant events, promoting the restaurant, offering ideas for restaurant
development, and increasing sales (average check)
● Organization of banquets, discos, scheduling
● Erection, meeting, and accommodation of guests
● Drawing up the menu, cashier, opening / closing the establishment
● Conducting interviews, staffing new items
 ● Maintain a well-organized work environment to increase productivity and coordinate tasks for
employees
● Worked well on their own and in a team to solve problems

LANGUAGES

★★★★☆ English (B1)
★★★★★ Ukrainian (native)

SOFT SKILLS

​ ★★★★★ Creative thinking

​ ★★★★★ Perseverance

​ ★★★★★ Problem-solving

​ ★★★★★ Communication

OTHER SKILLS

★★★★☆ CRM Systems
★★★☆☆ SMM skills
★★★★☆ Computer Skills
★★★★★ Google docs
★★★★★ Google Sheets
★★★★☆ Canva
★★☆☆☆ Adobe Illustrator
★★☆☆☆ Adobe Photoshop
★★★★☆ Splice

EDUCATION
Galician College named after Vyacheslav Chornovil, Ternopil College
Field of study - tourism manager.
September 2012 – February 2016

Lviv Institute of Economics and Tourism, Lviv. Bachelor
Field of study - Hotel and restaurant business.
September 2016 – June 2019

Lviv Polytechnic National University, Lviv. Master’s degree (distance-learning capacity)
Field of study - administrative management.
September 2019 – December 2020

Ivan Franko National University of Lviv, Lviv. Master’s degree (distance-learning capacity)
Field of study - International Economics
September 2019 – December 2020
COURSES
Organization of Travel Industry, Hot tours
February 2017 – April 2017

Study business, Lviv city council
October 2018

SMM, SMMS studio
February 2019 – March 2019

The Digital Communication Course (British Council)
October 2021

HOBBIES
● Nonfiction and fiction literature
● English improvement
● Travels
● Drawing
● Gardening

Link for portfolio: https://www.behance.net/anastasiia_pr