Данило

HLAHOVSKY
DANULO

ABOUT ME SOFT-SKILLS
Stress tolerance
II have quite a few hobbies and interests.
Multitasking skills
I am interested in modern
Fast learner
technologies, hiking, climbing, sport
shooting, and of course video games, Disciplined and punctual employee
and there are a few other musical
HARD-SKILLS
instruments that I just love. I want to
to work in a progressive company with
Expert in using internal CRM, in particular Bitrix24.
the possibility of professional
and personal growth. My dream is to get Quality support via Intercome, Groove and other
into a company where I can show my channels. Knowledge of the Binotel VoIP system for
abilities and skills. I am confident that I telephone communication and business process
can be a useful employee who will help optimization. Maintaining internal accounting in 1C,
the company grow. ensuring the accuracy and efficiency of accounting.
Organization of work with customer tickets through
Trello to increase productivity and timeliness of tasks.
LANGUAGES
Ukrainian - native speaker WORK EXPERIENCE
Russian - native speaker
Retail network "Technoizhak" | Sales assistant
English - A2-B1 MAY 2021 - SEPTEMBER 2021
Communication with the client, closing their needs
EDUCATION Cold sales
Work with the 1C system of the enterprise
BA in Geography Retail network "TechnoIzhak" | Director of the outlet
Ivan Franko National University SEPTEMBER 2021 - JUNE 2023
of Lviv Organization of work of subordinates
(unfinished) Implementation of sales plans
Managing the implementation of current ones
CONTACTS Regular reporting of work and recording of sales
growth
workdaniloglagovsky@gmail. IT company "POSTER" | Rookie/Junior agent customer
com support
JULY 2023 - SEPTEMBER 2023 - MARCH 2024
[відкрити контакти](див. вище в блоці «контактна інформація») Closing customer issues
Resolving current issues and communicating with
https://t.me/danulo_galich clients to understand their needs and concerns
Creating new approaches to solving gaps
Consulting clients at all stages of software
customization
Increasing the percentage of customer satisfaction