Сервіс пошуку роботи №1 в Україні
Ілона
Customer support representative
- Розглядає посади:
- Customer support representative, менеджер роботи з клієнтами, оператор чата
- Місто проживання:
- Львів
- Готовий працювати:
- Дистанційно
Контактна інформація
Шукач вказав: ТелефонЕл. поштуМесенджер
Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.
Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/12407585/
Завантажений файл
Версія для швидкого
перегляду
Це резюме розміщено у вигляді файлу. Ця версія для швидкого перегляду може бути гіршою за оригінал резюме.
Ilona Vasyliuka
[відкрити контакти ](див. вище в блоці «контактна інформація») [відкрити контакти ](див. вище в блоці «контактна інформація») Poznań, Poland LinkedIn
Skills Summary
Digital & Technical Adaptable, digitally fluent, and highly organized professional with
Literacy hands-on experience in remote operations and international user
Google Workspace, MS communication. Proven track record of managing concurrent digital
Office Suite, Slack, Microsoft workflows, maintaining high accuracy under pressure, and rapidly
Teams, Zoom, Rapid Software mastering new software ecosystems. Possesses strong cross-cultural
Adoption, Digital Document
communication skills with native Ukrainian, advanced English (C1),
Management, Data Entry
and professional Polish (B2). Highly self-motivated and optimized for
& Formatting, Zendesk
(CRM/Ticketing), Solidgate
independent, remote-first environments.
(Fintech/Payments), SaaS
Platforms, 3D Modeling & Education
Rendering
Adam Mickiewicz University BA
Core Competencies Liberal Arts and Sciences Poznań • 2024 – Present
Task Prioritization,
Collegium Civitas BA
Multitasking, Multi-channel
Communication, Written
International Business Management Warsaw • 2023 – 2024
& Verbal Correspondence,
Analytical Troubleshooting, Experience
Cross-Cultural Relations
EverHelp Ukraine, Remote
Workplace Strengths Customer Support Representative March 2025 – November 2025
High Autonomy, Time • Managed simultaneous digital workflows, handling high volumes of
Management, Process inbound requests and correspondence with international clients.
Optimization, Attention to
• Maintained strict data accuracy, performance standards, and quality
Detail
metrics in a fully digital workplace.
Languages • Diagnosed operational and user issues systematically using
English structured analytical troubleshooting.
C1 (Advanced) • Coordinated with cross-functional remote teams using advanced
digital collaboration and project management tools.
Ukrainian
Native • Developed high adaptability by rapidly onboarding, testing, and
mastering proprietary software and updated operational workflows.
Polish
B2 (Professional Working
Proficiency) Projects
Independent 3D Design Projects Ongoing
Developed technical proficiency in 3D modeling software, managing
projects from concept to final render. Developed strong
problem-solving and self-learning methodologies.
[
Skills Summary
Digital & Technical Adaptable, digitally fluent, and highly organized professional with
Literacy hands-on experience in remote operations and international user
Google Workspace, MS communication. Proven track record of managing concurrent digital
Office Suite, Slack, Microsoft workflows, maintaining high accuracy under pressure, and rapidly
Teams, Zoom, Rapid Software mastering new software ecosystems. Possesses strong cross-cultural
Adoption, Digital Document
communication skills with native Ukrainian, advanced English (C1),
Management, Data Entry
and professional Polish (B2). Highly self-motivated and optimized for
& Formatting, Zendesk
(CRM/Ticketing), Solidgate
independent, remote-first environments.
(Fintech/Payments), SaaS
Platforms, 3D Modeling & Education
Rendering
Adam Mickiewicz University BA
Core Competencies Liberal Arts and Sciences Poznań • 2024 – Present
Task Prioritization,
Collegium Civitas BA
Multitasking, Multi-channel
Communication, Written
International Business Management Warsaw • 2023 – 2024
& Verbal Correspondence,
Analytical Troubleshooting, Experience
Cross-Cultural Relations
EverHelp Ukraine, Remote
Workplace Strengths Customer Support Representative March 2025 – November 2025
High Autonomy, Time • Managed simultaneous digital workflows, handling high volumes of
Management, Process inbound requests and correspondence with international clients.
Optimization, Attention to
• Maintained strict data accuracy, performance standards, and quality
Detail
metrics in a fully digital workplace.
Languages • Diagnosed operational and user issues systematically using
English structured analytical troubleshooting.
C1 (Advanced) • Coordinated with cross-functional remote teams using advanced
digital collaboration and project management tools.
Ukrainian
Native • Developed high adaptability by rapidly onboarding, testing, and
mastering proprietary software and updated operational workflows.
Polish
B2 (Professional Working
Proficiency) Projects
Independent 3D Design Projects Ongoing
Developed technical proficiency in 3D modeling software, managing
projects from concept to final render. Developed strong
problem-solving and self-learning methodologies.
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Резюме кандидата розміщено за адресою: https://www.work.ua/resumes/12407585/