Захар

[відкрити контакти](див. вище в блоці «контактна інформація»)
Zakhar Pikulytskyi [відкрити контакти](див. вище в блоці «контактна інформація»)
Lviv, Ukraine
HR Manager [відкрити контакти](див. вище в блоці «контактна інформація»)

PROFESSIONAL SUMMARY
HR / People Operations professional with 4+ years of hands-on experience building people operations from the ground up
at a technology company. Owned the full employee experience — onboarding, internal communications, culture and
engagement, team events and retreats — alongside performance management, HR policy, and HR system implementation.
Combines a genuine interest in people with strong organizational skills and a data-informed approach to HR decisions.
Comfortable working independently and cross-functionally, including direct collaboration with company leadership.

PROFESSIONAL EXPERIENCE

HR Manager (also serving as COO) Jan 2021 – Present
EchoGlobal | Lviv, Ukraine
Sole HR lead at a tech company, responsible for building and running all people operations — reporting directly to the CEO.
Onboarding & Employee Experience
• Managed full-cycle onboarding and offboarding — equipment, access provisioning, and a Welcome Box program for
new hires.
• Conducted regular 1-on-1s with employees and designed structured check-in frameworks across the organization.
Culture, Communications & Engagement
• Led All-Hands meetings, quarterly and annual team-building events, and company-wide retreats.
• Designed and ran ESAT (Employee Satisfaction) surveys (2022–2024); translated results into concrete improvement
action plans.
• Authored and continuously updated the Employee Handbook, HR policies, and internal communication materials.
Performance Management
• Designed and launched a company-wide performance review system based on 360 Appraisal methodology.
• Set measurable objectives for management teams; tracked performance against defined KPIs.
• Built and maintained HR analytics dashboards to support data-driven people decisions.
Recruitment
• Owned end-to-end recruitment for internal roles (management, operations, HR) and supported hiring for client-facing
positions.
• Initiated LATAM talent market research and ran pilot hiring campaigns in the region.
• Collaborated with external recruitment partners and maintained a network of subcontractor relationships.
HR Systems & Processes
• Designed and optimized HR workflows in PeopleForce; led full system migration to Zoho People and Zoho Recruit.
• Implemented standardized HR processes across the employee lifecycle, reducing ad hoc handling.
• Maintained compliance with internal policies and managed ISO 27001-related HR data and access controls.

Co-Founder & Operations Director Jun 2015 – Oct 2021
Family Garden | Lviv, Ukraine
Co-founded and operated a landscape design business; handled all HR and team management responsibilities alongside business
operations.
• Recruited and interviewed candidates for designer, gardener, and labourer roles; managed the full hiring process
independently.

• Handled team planning, task delegation, and day-to-day people management for a small crew.
• Managed client relationships, negotiations, and project delivery — developed strong interpersonal and
communication skills.

KEY ACHIEVEMENTS
• ESAT Program (2022–2024) — Ran 3 rounds of company-wide employee satisfaction surveys; each round resulted in a
documented action plan with measurable follow-through.
• Performance Review System — Built and launched a 360-degree performance review program from scratch;
introduced OKR-aligned objectives for the management team.
• HR System Migration — Led transition from PeopleForce to Zoho People & Zoho Recruit, improving process
automation and data visibility.
• ISO 27001 Certification — Designed HR-related security policies and access controls as part of a successful full
company certification.

CORE COMPETENCIES

▸ People Operations (full-cycle) ▸ Onboarding & Offboarding ▸ HR Systems (Zoho, PeopleForce)
▸ 360 Performance Reviews ▸ HR Policy & Handbook Writing ▸ Culture & Team Events
▸ Internal Communications ▸ Recruitment & Talent Acquisition ▸ Data-driven HR Analytics

TOOLS & SYSTEMS
HR & People Management: PeopleForce, Zoho People, Zoho Recruit
CRM & Operations: Zoho CRM, HubSpot, Zoho Vault, Zoho Sign, Zoho Bookings
Communication & Workspace: Slack (Admin), Google Workspace (Admin)
Sales & Outreach: CloudTalk, ContactOut
Design & Communication: Canva
Compliance & Security: ISO 27001 framework, internal audit tooling
Analytics & Reporting: Google Sheets, HR Analytics Dashboards, PnL Reports

EDUCATION
Master of Science in Innovation and Entrepreneurship 2018 – 2021
Lviv Business School, Ukrainian Catholic University
Specialist of Science in Economics 2007 – 2012
Ivan Franko National University of Lviv

CERTIFICATIONS
Google AI Fundamentals — Coursera / Google
AI ecosystem fundamentals, responsible AI (ACT framework), advanced prompting techniques.
Google AI for Brainstorming and Planning — Coursera / Google | Verified via Credly
Using AI as a thought partner for brainstorming, cost-benefit analysis, risk identification, and automated project management.
ISO/IEC 27001 Information Security Management — Internal Implementation & Audit Lead (EchoGlobal)
Full ISMS design, policy development, risk management, internal audits, and management reviews.

LANGUAGES

Ukrainian — Native English — B2 (Upper-Intermediate)

REFERENCES
Reference from CEO available upon request — [відкрити контакти](див. вище в блоці «контактна інформація»)