Особисті дані приховані
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Customer support representative, 40 000 грн
- Вид зайнятості:
- повна
- Місто:
- Львів
Контактна інформація
Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.
Досвід роботи
Private Driver / Transportation Services
з 03.2025 по 06.2026
(1 рік 4 місяці)
Self-employed / Private Employment, Львів (Транспорт, логістика)
- Provided private passenger transportation and individual transportation services.
- Communicated directly with clients regarding schedules, routes, pickup times, and individual requests.
- Planned routes and adjusted travel arrangements according to traffic conditions and changing circumstances.
- Managed unexpected situations during trips and quickly found practical solutions.
- Ensured punctuality, safety, and a professional level of service.
- Assisted clients with luggage and other transportation-related needs.
- Monitored vehicle condition and ensured readiness for scheduled trips.
- Worked independently and took full responsibility for completing transportation tasks on time.
Cash Assistance Registrar / Beneficiary Support Specialist
з 03.2022 по 12.2024
(2 роки 10 місяців)
Right to Protection Charitable Foundation, Львів (Неприбуткові, благодійні та громадські організації)
- Registered internally displaced persons for financial assistance programs and ensured accurate data entry.
- Provided clear consultations regarding program requirements, eligibility criteria, registration procedures, and next steps.
- Handled a high volume of inquiries while maintaining professional and respectful communication.
- Resolved difficult and conflict situations while remaining calm and solution-oriented.
- Verified information and ensured compliance with established procedures and program requirements.
- Prepared reports and maintained accurate records of completed work.
- Worked according to internal policies, confidentiality requirements, and the organization’s Code of Conduct.
- Cooperated with colleagues to resolve non-standard cases and provide effective support to beneficiaries.
Driver / Operations Assistant
з 12.2019 по 01.2022
(2 роки 2 місяці)
Delta West, Львів (Транспорт, логістика)
- Provided transportation support for the company owner, technicians, workers, equipment, and materials.
- Coordinated daily transportation between job sites, suppliers, and other locations.
- Purchased and collected materials, tools, and components required for ongoing projects.
- Communicated with suppliers and handled operational requests related to materials and transportation.
- Adjusted schedules and transportation plans according to changing project requirements.
- Assisted management with day-to-day operational tasks and urgent requests.
- Supported technicians during preparation and installation work when required.
- Monitored vehicle condition and ensured transportation availability for company operations.
- Worked in a fast-changing environment where punctuality, responsibility, and quick problem-solving were essential.
International Passenger Driver
з 03.2016 по 10.2019
(3 роки 8 місяців)
Private International Transportation, Дистанційно (Транспорт, логістика)
- Provided long-distance international passenger transportation using a Mercedes-Benz Sprinter.
- Planned routes, departure times, stops, and border crossings for international trips.
- Communicated directly with passengers regarding schedules, pickup locations, travel arrangements, and changes.
- Managed passenger payments and transportation-related organizational matters.
- Assisted passengers with loading, organizing, and unloading luggage.
- Handled unexpected situations, delays, route changes, and other issues during international trips.
- Completed border-crossing procedures and maintained necessary travel documentation.
- Monitored road conditions and adjusted routes when necessary.
- Maintained vehicle readiness before and during long-distance journeys.
- Ensured safe, punctual, and customer-focused transportation service.
Освіта
Lviv State College of Food and Processing Industry, National University of Food Technologies
Accounting
Середня спеціальна, з 2013 по 2015 (2 роки)
Знання і навички
- MS Excel
- MS Word
- MS Office
- Data management
- Understandability
- Adaptability
- Teamwork
- Conflict-free
- Communicability
- Operational CRM
- Good memory
- Honesty
- Responsibility
Знання мов
- Українська — вільно
- Англійська — вище середнього
Додаткова інформація
Customer-focused professional with experience in communication, conflict resolution, record keeping, and transportation operations. Strong problem-solving, organizational, and multitasking skills, with B2 English and a practical understanding of drivers, routes, delays, and day-to-day logistics.
Інші резюме цього кандидата
50 000 грн
Львів
Середня спеціальна освіта · Повна зайнятість
- Private Driver / Transportation Services, Self-employed / Private Employment, 1 рік 4 місяці
- Cash Assistance Registrar / Beneficiary Support Specialist, Right to Protection Charitable Foundation, 2 роки 10 місяців
45 000 грн
Дистанційно
Середня спеціальна освіта · Повна зайнятість
- Приватні транспортні послуги, Приватна зайнятість, 1 рік 4 місяці
- Реєстратор грошової допомоги, Право на захист, БФ, 2 роки 10 місяців
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