Особисті дані приховані

Цей шукач вирішив приховати свої особисті дані та контакти, але йому можна надіслати повідомлення або запропонувати вакансію.

Цей шукач вирішив приховати свої особисті дані та контакти. Ви можете зв'язатися з ним зі сторінки https://www.work.ua/resumes/20027596/

Customer support representative, 40 000 грн

Вид зайнятості:
повна
Місто:
Львів

Контактна інформація

Шукач приховав свої особисті дані, але ви зможете надіслати йому повідомлення або запропонувати вакансію, якщо відкриєте контакти.

Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.

Досвід роботи

Private Driver / Transportation Services

з 03.2025 по 06.2026 (1 рік 4 місяці)
Self-employed / Private Employment, Львів (Транспорт, логістика)

- Provided private passenger transportation and individual transportation services.
- Communicated directly with clients regarding schedules, routes, pickup times, and individual requests.
- Planned routes and adjusted travel arrangements according to traffic conditions and changing circumstances.
- Managed unexpected situations during trips and quickly found practical solutions.
- Ensured punctuality, safety, and a professional level of service.
- Assisted clients with luggage and other transportation-related needs.
- Monitored vehicle condition and ensured readiness for scheduled trips.
- Worked independently and took full responsibility for completing transportation tasks on time.

Cash Assistance Registrar / Beneficiary Support Specialist

з 03.2022 по 12.2024 (2 роки 10 місяців)
Right to Protection Charitable Foundation, Львів (Неприбуткові, благодійні та громадські організації)

- Registered internally displaced persons for financial assistance programs and ensured accurate data entry.
- Provided clear consultations regarding program requirements, eligibility criteria, registration procedures, and next steps.
- Handled a high volume of inquiries while maintaining professional and respectful communication.
- Resolved difficult and conflict situations while remaining calm and solution-oriented.
- Verified information and ensured compliance with established procedures and program requirements.
- Prepared reports and maintained accurate records of completed work.
- Worked according to internal policies, confidentiality requirements, and the organization’s Code of Conduct.
- Cooperated with colleagues to resolve non-standard cases and provide effective support to beneficiaries.

Driver / Operations Assistant

з 12.2019 по 01.2022 (2 роки 2 місяці)
Delta West, Львів (Транспорт, логістика)

- Provided transportation support for the company owner, technicians, workers, equipment, and materials.
- Coordinated daily transportation between job sites, suppliers, and other locations.
- Purchased and collected materials, tools, and components required for ongoing projects.
- Communicated with suppliers and handled operational requests related to materials and transportation.
- Adjusted schedules and transportation plans according to changing project requirements.
- Assisted management with day-to-day operational tasks and urgent requests.
- Supported technicians during preparation and installation work when required.
- Monitored vehicle condition and ensured transportation availability for company operations.
- Worked in a fast-changing environment where punctuality, responsibility, and quick problem-solving were essential.

International Passenger Driver

з 03.2016 по 10.2019 (3 роки 8 місяців)
Private International Transportation, Дистанційно (Транспорт, логістика)

- Provided long-distance international passenger transportation using a Mercedes-Benz Sprinter.
- Planned routes, departure times, stops, and border crossings for international trips.
- Communicated directly with passengers regarding schedules, pickup locations, travel arrangements, and changes.
- Managed passenger payments and transportation-related organizational matters.
- Assisted passengers with loading, organizing, and unloading luggage.
- Handled unexpected situations, delays, route changes, and other issues during international trips.
- Completed border-crossing procedures and maintained necessary travel documentation.
- Monitored road conditions and adjusted routes when necessary.
- Maintained vehicle readiness before and during long-distance journeys.
- Ensured safe, punctual, and customer-focused transportation service.

Освіта

Lviv State College of Food and Processing Industry, National University of Food Technologies

Accounting
Середня спеціальна, з 2013 по 2015 (2 роки)

Знання і навички

  • MS Excel
  • MS Word
  • MS Office
  • Data management
  • Understandability
  • Adaptability
  • Teamwork
  • Conflict-free
  • Communicability
  • Operational CRM
  • Good memory
  • Honesty
  • Responsibility

Знання мов

  • Українська — вільно
  • Англійська — вище середнього

Додаткова інформація

Customer-focused professional with experience in communication, conflict resolution, record keeping, and transportation operations. Strong problem-solving, organizational, and multitasking skills, with B2 English and a practical understanding of drivers, routes, delays, and day-to-day logistics.

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