Олена

Olena Tymchyshyn
Detail-oriented Specialist with a robust background in the
Pharmaceutical Industry. Delivered expert consultation and
problem-solving, enhancing customer satisfaction and
understanding of medications. Focused on leveraging recent
training in Data Analytics to support Technical Support initiatives
and streamline operational processes.

CONTACT EXPERIENCE
Cluj-Napoca, Romania PROFESSIONAL DEVELOPMENT
400357 SELF-EMPLOYED
• Completed professional training in Data Analytics and developed
07/2024 - Current

[відкрити контакти](див. вище в блоці «контактна інформація») practical experience with various digital tools and platforms.
• Developed practical projects using SQL, Excel, Tableau, and
olenatymchyshyn@gma BigQuery.
il.com • Utilised maternity leave for family responsibilities.

HARD SKILLS
• Problem Solving TRADE MARKETING SPECIALIST
• Data Validation Lex Marketing LLC
• Software & System • Processed marketing and sales information from multiple
06/2020 - 10/2023

Navigation sources.
• Data Entry • Prepared reports while ensuring completeness and accuracy of
• SQL data.
• Worked with multiple digital tools and systems to collect, process,
and analyse information.
SOFT SKILLS
• Analytical Thinking
• Customer-Oriented PROFESSIONAL DEVELOPMENT
Approach Various Pharmaceutical Companies
• Multitasking • Provided expert medication consultation to help customers
02/2005 - 05/2020

• Strong Communication understand treatments.
• Conflict Resolution • Clarified medication information with healthcare professionals to
• Adaptability resolve outstanding queries.
• Diagnosed customer concerns and delivered tailored solutions
within professional guidelines.
TOOLS • Maintained medical documentation and electronic systems for
accurate access.
• Microsoft Excel
• Followed procedures, regulations, and quality standards during
• Google Sheets
daily work.
• Tableau
• DBeaver

EDUCATION
LANGUAGES 2025
Data Analytics
English: B1
Go IT - Lviv, Ukraine
Intermediate
2012
Ukrainian: C2
master's degree Pharmacy
Proficient Danylo Halytsky Lviv National Medical University - Lviv,
Ukraine