Ірена

Irena Mudra
HR People Partner
Lviv, Ukraine | [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація»)

PROFESSIONAL SUMMARY
HR People Partner with 5+ years of experience in IT and game development, supporting 140+ specialists
and partnering with Project Managers, Team Leads, Delivery Managers, and Heads of Departments.
Experienced in end-to-end Performance Review, retention and attrition management, compensation
calibration, employee relations, people analytics, and career development. Focused on helping managers
make data-informed people decisions and building scalable HR processes that support both employee and
business needs.

CORE EXPERTISE
Performance Management • Employee Relations • Retention & Attrition • Stakeholder Management • People
Analytics • Feedback & 1:1s • IDP & Career Development • HR Process Improvement & Automation

WORK EXPERIENCE
04/2023–07/2026 HR People Partner | Stepico Games, Lviv (Ukraine)
• Partnered with Delivery Managers, Project Managers, Team Leads, and Heads of
Departments across a population of 140+ specialists, providing data-informed
recommendations on performance, retention, engagement, career development, and
employee relations.
• Owned the end-to-end Performance Review process: planned review cycles, launched
feedback collection, scheduled and facilitated review meetings, checked evaluation
quality and consistency, and ensured follow-up through goals and IDPs.
• Facilitated monthly Attrition Review meetings with senior stakeholders, identified high-
risk cases, recommended retention and mitigation actions, and tracked agreed follow-
ups.
• Participated in compensation calibration and salary review discussions, providing HR
insights, performance context, and retention considerations to support balanced people
decisions.
• Coordinated Knowledge Evaluations, IDPs, career development, 1:1s, stay interviews,
exit interviews, and feedback sessions across the employee lifecycle.
• Analyzed annual attrition and exit data and presented actionable insights, trends, and
retention recommendations to department leadership.
• Coached and supported managers on feedback, difficult conversations, performance
concerns, employee development, and retention risks.
• Developed HR policies, the Employee Handbook, surveys, internal process
documentation, and 10+ practical how-to guides for Line Managers.
• Partnered with the IT team to improve and automate four HR processes: onboarding,
internal transitions, offboarding, and Performance Review.
• Launched the company Education Space and coordinated internal training and
Knowledge Sharing initiatives; mentored and onboarded a new HR team member.
• Analyzed 8 medical insurance proposals, prepared recommendations, and presented
findings to C-level management.

03/2021–03/2023 Human Resources Manager
Binariks Inc., Lviv (Ukraine)
• Managed onboarding, offboarding, adaptation, Performance Appraisals, 1:1 meetings, and
180°/360° feedback sessions.
• Participated in Talent Review sessions using the 9-Box Matrix, working with managers
to assess performance and potential, identify high-potential employees, and discuss
development and succession opportunities.
• Developed competency matrices and evaluation materials to support Performance
Appraisals, career development, and talent decisions.
• Partnered with managers on employee development, feedback, performance, and people-
related concerns.
• Collected and analyzed HR metrics, including turnover and employee satisfaction, and used
insights to support engagement and retention initiatives.
• Contributed to the development of corporate culture and employee experience initiatives,
supporting engagement and stronger internal collaboration.
• Developed HR policies and supported employees with compensation, leave, recognition,
benefits, and other HR-related matters.

EARLIER EXPERIENCE
12/2019–03/2021 Sales Manager
Modern Art Hotel, Lviv (Ukraine)
• Built corporate client relationships, closed deals, prepared proposals and contracts, and
identified new business opportunities through market analysis.
05/2016–05/2019 German Interpreter / Personal Assistant (remote)
Gerberhaus Kulturproduktion, Pöllau (Austria)
• Provided German interpretation and administrative support directly to the company owner.
• Coordinated logistics for a 400-person event, including hotels, restaurants, and
transportation.
12/2017–10/2019 Front Office Supervisor
Taurus City, Lviv (Ukraine)
• Led and coached a team of 10 employees; conducted HR interviews, onboarding, and exit
interviews while managing daily operations and service quality.
08/2015–11/2017 Receptionist
Ibis Styles Lviv Center, Lviv (Ukraine)
• Managed reservations, guest communication, check-ins/check-outs, payments, and service
issues in line with international brand standards.

EDUCATION
09/2014–06/2015 Master’s Degree in English and German Languages and Literature
Ivan Franko National University of Lviv, Ukraine
09/2010–06/2014 Bachelor’s Degree in English and German Languages and Literature
Ivan Franko National University of Lviv, Ukraine

CERTIFICATIONS
• 2025 — Foundations of Generative AI | Neurons Lab (Corporate Training)
• 2025 — From Beginner to AI Expert | AcademyOcean
• 2019 — IT HR Manager Course | Logos IT Academy

LANGUAGES
English — Upper-Intermediate | German — Intermediate | Polish — Elementary | Slovak — Elementary