Вейсел

Veysel Karani Yılmaz
Sales & Business Development Specialist
Lviv, Ukraine | [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація»)
Authorized to work in Ukraine | Open to remote, hybrid, and contractor roles

PROFESSIONAL SUMMARY
Native Turkish sales professional with several years of customer-facing experience across consultative sales, telephone sales,
recurring-giving acquisition, and cross-border business services. Strong verbal communicator who is comfortable qualifying needs,
handling objections, following up persistently, and guiding prospects to a paid decision. Based in Lviv, fully authorized to work in
Ukraine with independent permanent residency (no work permit or company sponsorship required), and seeking to leverage cross-
border sales capabilities in a long-term Business Development or Lead Generation role.
CORE SKILLS
B2C consultative sales • Lead qualification • Objection handling • Follow-up & closing • Turkish client communication
B2B relationship building • CRM/status tracking • Sales targets • Cross-border consulting • Team leadership
EXPERIENCE
Inbound Call Center Agent | EFOR Lviv, Ukraine | Jul 2024–Oct 2025
Handled inbound customer conversations, clarified needs and provided timely solutions in a fast-paced call-center environment.
Recorded customer information and interaction outcomes in internal systems and maintained accurate status updates.
Used active listening and clear verbal communication to resolve questions and maintain customer satisfaction.
Call Center Sales Specialist | Macro Sofia, Bulgaria | Aug 2023–Apr 2024
Managed Turkish-speaking prospects through phone-based sales conversations, follow-up, objection handling and paid
conversion.
Worked toward sales targets and kept lead/customer status updated in internal CRM-style systems.
Adapted messaging to different client profiles and maintained consistent follow-up through the sales process.
Call Center Consultant | TIJ Consult Budva, Montenegro | Jan 2023–Jun 2023
Advised Turkish clients interested in establishing businesses in Montenegro and explained local business opportunities and next
steps.
Conducted market research, answered client questions and supported prospects through decision-making.
Built trust with clients through consultative conversations rather than scripted high-volume calling.
Call Center Consultant | TRC Consult Belgrade, Serbia | Feb 2022–Nov 2022
Consulted Turkish clients exploring business setup in Serbia, providing clear information on investment and company-
establishment processes.
Qualified client needs, followed up on interest and guided prospects toward service decisions.
Worked with international clients in a cross-border business environment.
Field Staff | Amnesty International Fundraising Campaign Istanbul, Turkey | Feb 2014–Aug 2014
Engaged members of the public, explained campaign goals and secured recurring monthly donations and participation in
urgent-action campaigns.
Handled objections in live conversations and adapted the message to different audiences.
Field Staff & Team Leader | UNICEF Fundraising Campaign Istanbul, Turkey | Dec 2012–Jan 2014
Presented UNICEF programs to the public and converted conversations into recurring monthly donations.
Promoted to team leader for the final seven months; supervised daily field activity and supported team performance.
Prepared weekly and monthly activity reports and maintained consistent operational follow-up.
ADDITIONAL EXPERIENCE
AIESEC, Kocaeli — Volunteer, Integration & Employer Outreach | Feb 2017–Aug 2017
Connected international professionals with industrial companies in Kocaeli and supported job matching and integration.
EDUCATION & LANGUAGES
BBA, Business Administration — Kocaeli University, Turkey | 2014–2019
Turkish: Native | English: Intermediate | Ukrainian: Beginner