Tavishi

Tavishi Raina
Lviv, Ukraine
[відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація»)

Experienced customer service professional with 2+ years of demonstrated expertise in handling client
inquiries, resolving issues, and providing sales support across the customer service and information
technology industries.

WORK EXPERIENCE
Junior Sales Manager
Lviv, UA, Ukraine Dec 2023 - Mar 2026
• Actively engaged with prospective clients to present, explain, and promote company products in a clear
and persuasive manner.
• Conducted high-volume outbound and inbound client calls to identify customer needs, address concerns,
and convert leads into sales.
• Built rapport with customers through effective communication, product knowledge, and trust-based
selling techniques.
• Handled end-to-end sales interactions, from initial contact to closing, ensuring a smooth customer
experience.
• Developed strong negotiation, persuasion, and objection-handling skills in a fast-paced sales
environment.
• Maintained accurate records of client interactions and sales progress to support follow-ups and
reporting.
• Gained hands-on experience in customer relationship management, sales strategy execution, and target-
oriented work culture.

Leocar Rental Car Services
Customer Support Representative Lviv | May 2023 - Jun 2023
• Resolved customer issues efficiently, maintaining high service standards
• Managed booking inquiries and converted inquiries into confirmed reservations
• Coordinated with operations to ensure service delivery and client satisfaction
• Provided multilingual assistance to international clients

Shrinath Hospital
Receptionist / Front Desk Assistant Pune, India | Jul 2019 - Feb 2020
• Welcomed patients and visitors, provided basic information, and directed them to the appropriate
department or staff member.
• Assisted with appointment scheduling, registration, and maintaining accurate patient records.
• Handled incoming calls and routine inquiries while maintaining a professional and courteous approach.
• Assisted patients and their attendants with general queries regarding appointments, timings, and
hospital services.
• Coordinated with doctors, nurses, and administrative staff to ensure smooth front-desk operations.
• Maintained organized records, documents, and daily front-desk information while ensuring accuracy and
confidentiality.
• Developed strong communication, interpersonal, organizational, and multitasking skills in a busy
healthcare environment.

SKILLS
Languages: English, Hindi

EDUCATION
Danylo Halytsky Lviv National Medical University Lviv
Doctor of Medicine - Medicine Nov 2021 - Present
• Still studying and improving my knowledge in Medicine

PERSONAL INFORMATION
Date of birth 29/12/2002
Nationality Indian
Address Mechnykova 8b, Mechnykova Lviv, 79000